Wagtail Reviews Summary

Cleanliness

Pros:

• "The whole place was very clean and tidy."
• "The venue was lovely and clean."
• "Pub and toilets were spotless."
• "The place was inviting and very clean."
• "Venue was very clean and tidy and toilets were also clean and tidy."

Cons:

• "The decor in the place is a bit tired but it was clean and tidy."
• "The table was filthy, I used babywipes to wipe it down and I went through a dozen then black wipes and there was still dirt coming off the table."

Service

Pros:

• "The staff were very friendly and helpful and polite."
• "The staff were very accommodating, and looked after our group of seven with a friendly manner and a welcome bit of banter!"
• "young lad called Micheal came and took our drinks and food order and left nothing unturned to make us feel relaxed and happy."
• "The service she provided to me and my family was outstanding."
• "Excellent service, food, cleanliness, welcome second to none."
• "The staff were very welcoming, attentive and experienced."
• "The staff, the food, all top notch!"

Cons:

• "Very flustered when busy. Practically through our food at us."
• "Manager appeared to be quite lazy."
• "To round it off the service was poor to say the least."
• "However the staff were attentive and polite when you could find them."
• "Service was really slow even though the place was pretty much empty...table was sticky and had to wait ages for drinks and then again food."
• "Service was very poor, not enough staff on, waited 20 minutes for our first drinks to be brought over then had to wait additional time because they forgot one of them."
• "The staff that served us was very rude, we kept getting ignored when we asked for stuff."

Food Quality

Pros:

• "Our order came promptly and lovely and hot."
• "On a plus note and the only plus note about the food is my halloumi fries and my partners scampi were very nice."
• "Food was amazing and good value for money can't wait to go back."
• "The food is very good and there is a decent menu to choose from."
• "The prawn starter was outstanding full of flavour and very fresh."
• "Food was delicious and well priced."
• "The food was really excellent, served quickly and well presented."