The Cross Keys Inn Reviews Summary

Category: Pub

Address: East Lydford, Somerton, TA11 7HA, United Kingdom

Phone: +441963240473

Rating: 4.6
based on 251 reviews.

Site & Location

Pros:

  • "Quiet adult only site to rear of village pub, no noise from pub."
  • "Lovely quiet site, roomy pitches clean facilities slightly basic but did the job."
  • "Close to nice countryside, Glastonbury and Bath / Wells."
  • "We had a lovely pitch in the top left corner. Nice and quiet on the site even when the pub was catering for a large function."
  • "Good base to discover Somerset not far from some tourist stops."
  • "Great location for visiting Glastonbury and Clarke's village."
  • "The location is great as it is close enough to stay if you are looking to go to Glastonbury or Stonehenge."

Cons:

  • "Some occasional road noise from A37 but nothing extreme and always quiet at night."
  • "Although the site is clean and everything that is advertised it was far too quiet and too remote for us."
  • "We were put in the carpark, when the main field was not full, maybe I should of asked to move. There was a lot of litter around the hedges."
  • "Be aware that there is road noise as the site is close to busy main roads."
  • "Noise from trains which broke the country side tranquility."
  • "We felt the pitches were a bit close together - whilst not full when we were there it would be very busy when all pitches were occupied."
  • "Stoney ground from site to pub difficult for disabled person, would be better if it were smooth tarmac."

Pub & Food

Pros:

  • "The pub has a wonderful atmosphere with indoor and outdoor seating and a great range of drinks."
  • "They have also had some outstanding parties since opening with some stunning live music."
  • "The beer garden was nice too."
  • "Really great pub, with good food, beer, atmosphere and brilliant staff."
  • "The cross keys pub on the site. Lovely food, great atmosphere and really friendly staff."
  • "Pub serves locally sourced food and beers and ciders, very friendly and reasonably priced, the meals are superb, way above average pub food."
  • "The pub itself is exceptional. The manager Tom is amazing, Abbey and Adam are brilliant very welcoming and the food is fantastic 5 stars all the way."

Cons:

  • "The food was good but not quite what was ordered. Also the beer festival was on this weekend which wasn't mentioned when we booked the table."
  • "When it came to desserts unfortunately our first 2 options were unavailable, as was vanilla ice cream."
  • "Very unwelcoming pub!!!!! Give it a miss!!!!!"
  • "The worst experience I've had in a pub for as long as I can remember."
  • "After finally getting served drinks from a disinterested young barman I was ushered to the end of the bar by an untidy pile of menus and paperwork to await somebody to take my food order."
  • "Evening meals not available every night, lite bites were the alternative."
  • "Pub did not serve meals during our stay, but we found another local pub serving good food a short drive away."

Staff & Service

Pros:

  • "The manager Tom Wilton and his team are the most helpful people we have ever experienced."
  • "Brilliant landlord and landlady."
  • "The staff were really friendly throughout."
  • "Very friendly staff especially Andrew was very accommodating."
  • "The staff are relaxed and friendly and take a pride in their customer service."
  • "All staff were very friendly and helpful."
  • "Staff were very polite and welcoming."

Cons:

  • "Wife went into pub to say we are here was told repeatedly by a young man CANT book in until after 2 she said we know, very ignorant."
  • "When I mentioned this to the owner he didn't seem particularly bothered by this feedback."
  • "A very unfortunate experience watching a man (who claimed to be the pub Gardner or some member of staff) lay into a dear little lad and his family over the toddler picking a few flowers from the garden."
  • "The thing that was VERY off putting was the extremely strong smell of wet dog that hit you as you walked through the door."
  • "Zero stars if I could. Terrible food hygiene/cross contamination experience."
  • "Went for friends birthday. 10 of us asked to sit outside. Had to pull tables together ourselves, when asked to move umbrella to cover due to sun got told not to do manager would help, he never came out."
  • "Last minute booking. Didn’t realise (monday) no cooking so looked around before leaving home."

Facilities & Cleanliness

Pros:

  • "The showers and toilets were cleaned well.. hot water in the showers constant."
  • "Clean shower block.food at the pub was delicious."
  • "The showers and toilets were well maintained and clean."
  • "Red hot showers and washing up water."
  • "The shower block and loos are kept nice and clean."
  • "Good toilet and showers, with plenty of hot water and clean."
  • "Nice clean toilets and showers."

Cons:

  • "Toilet / shower block not very clean and no bulb in the men’s toilet for 3 days."
  • "The showers, toilets and dish washing facilities were not the best and would benefit the site massively if they were made better."
  • "The toilet and shower facilities did not look as if they had been cleaned during our stay."
  • "More toilets and showers required when campsite full....4 showers for 30 pitches, and only 1 WC cubicle in men’s toilets!"
  • "Toilet facilities poor, one urinal and one wc and one sink for the men."
  • "The facilities - toilets were filthy, no hand towels (until asked), one toilet locked, one toilet didn’t have a light - only one working toilet out of three."
  • "Pitches too small toilets not cleaned properly the cob webs remained in place all week poor supply of toilet roll just as well I had my own."

Value & Pricing

Pros:

  • "The food was lovely and not expensive."
  • "Food was spot on with size and taste for the cost."
  • "The food was lovely and worth the money."
  • "We'd happily stay again - it was clean, comfortable, well-organised and great value for money."
  • "Food was great we've had meals and breakfast all lovely."
  • "Great food recommend the huge portion of fish and chips with a delicious strawberry meringue and cream for dessert."
  • "Absolutely fantastic experience. Delicious food, best vegetable selection ever."

Cons:

  • "Campsite is very over priced for what is there - would not return."
  • "Confused.. electric pitch £25 / night for 2 persons, then Pitchup shows £12.5 / night for each additional person. Ie £200 for 4 person 4 nights....very excessive."
  • "Food over priced for quality."
  • "The noise from the main road."
  • "Loo roll ran out in both Gents & Ladies site facilities on the first night, not checked by staff & not replaced."
  • "No hand sanitizer always empty."
  • "No WiFi on touring field as advertised only available in the pub."

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