The Bank Tavern Reviews Summary

Food Quality

Pros:

• "The veggie burger and sweet potato fries were excellent."
• "Food is excellent, tasty and well portioned."
• "The food was delightful and had good portion sizes."
• "The food was delicious. We had the steak pie, Cumberland sausage and chilli con carne."
• "The food is great quality and even better value."
• "Absolutely Delicious Countryside Food, massive portions just as we love."
• "The food was amazing. I & two others had the steak and my sister had the hunter's chicken. Both were very good quality and quantity."

Cons:

• "Upon ordering a burger as my first choice was out of stock, the burger was overcooked and tough."
• "The whole thing was awful- the pastry on the pie wasn't cooked and chewy, the onions were boiled and tasteless."
• "Ate here before as food was reasonable. Came back today and had the pork medallions. Was really enjoying them until I cut into one and there was blood."
• "The worst food I have eaten in a pub."
• "Overpriced, poor food. If you can't cook a £16 piece of steak don't tempt me with it."
• "Food was average nothing special. For the amount we spent 7 of us this wouldn't have been our first choice if we could have found places elsewhere."
• "Food was bland. Burger was a typical food service mass produced product, tasteless."

Service

Pros:

• "Staff were also really friendly and easy to talk to."
• "Would 100% recommend. Will be back!!"
• "Staff extremely pleasant and welcoming."
• "Service was really good, efficient, helpful and polite."
• "The staff were friendly and helpful and the service was unbelievably quick."
• "Staff always friendly & obliging."
• "Busy but run efficiently by a friendly staff."

Cons:

• "Appalling service. We've eaten at this place before & it was fine but today unfortunately we were asked to sit outside & wait for a table."
• "Service was non existence!"
• "The staff !! except one !! the guy behind the bar well, what can i say no welcoming you to the establishment, no please, no thank you !! shocking and he stunk of BO !!"
• "What happened? Visited many many times. Most recent (Saturday 10th June) staff were very abrupt."
• "The staff seemed incredibly reserved and rude. Didn't receive a single smile when ordering drinks or food."
• "Bar staff seemed harassed as there was no interaction other than looking up to take our order and tell me the price."
• "I have to say the service was appalling."

Ambience

Pros:

• "Lovely pub very busy even in the winter months."
• "Fun and cosy atmosphere with fabulous music of our era...on a chilly day in Keswick!"
• "Good beer and atmosphere too."
• "Always warm and welcoming, busy and friendly. A 'must-visit' pub!"
• "Nice environment, ideal for walkers, tourists."
• "Lots of tables but comfortable and friendly atmosphere."
• "Good food and atmosphere. No children thank God."

Cons:

• "Can get a bit noisy if there are too many dogs, especially at weekends."
• "The outside area is shabby with no atmosphere, the large TV was gone and the drink prices have went up considerably."
• "It is rather low levelled with a lower ceiling than you would usually find anywhere else, so it can feel a little claustrophobic when it's very busy."
• "Worst pub in Keswick. The beer tasted horrible."
• "Place seemed dirty, smell of cigarette smoke, dead fly's on window sill, table was dirty.... A shame really."
• "The pub was as old as it was busy, with tonnes on character."
• "Horrible! I bought a pint and a plate of food, while I worked with my laptop. As soon as I finished my beer and my food, a guy from the staff came and ask me to leave."

Value

Pros:

• "Food came in massive portions, and was absolutely delicious."
• "It is very cheap compared to the surrounding competition."
• "All 3 meals priced around £15👍."
• "Good value for £7.49 I think."
• "Food was top class & very reasonably priced."
• "Prices are good value considering the area and the quality and quantity of food."
• "A good selection of drinks, food choices & super clean."

Cons:

• "The establishment should really investigate the fly situation as this recent visit has turned us off slightly."
• "This is not my favourite pub in Keswick any more & I doubt I will be going back."
• "Did get a full refund but the guy at the bar looked like I was scum when he handed the money back."
• "Only a quick pit stop and feel I have been robbed."
• "Waited 20 minutes for ketsup while he visited with co workers then left."
• "Meal was okay a bit expensive for all we got."
• "Nothing worse than overcooked steak. The rest of the dish was standard pub food i.e. oversized frozen chips."

Dog-Friendliness

Pros:

• "They have a good sized doggy area which is a plus for me and my dog."
• "A lovely little pub, half of the pub is allowed for dogs and the other carpeted half is for mainly meals."
• "Part of the pub is pet friendly as well so dogs can take their humans in there too."
• "Perfect for those with dogs like us. Outdoor seating and indoor seating both for with and without dogs."
• "Great that they are dog friendly, allowing dogs inside."
• "Dog friendly in specific areas of the bar only."
• "The pub has Dog Friendly Areas.. And has Lovely Ambience."

Cons:

• "Can get a bit noisy if there are too many dogs, especially at weekends."
• "However it was busy and the only table available was on the carpet area and we were very abruptly told that we couldn't sit there because we had a dog."
• "We got asked to move from carpet area with our 2 spaniels, (In a very rude and none existent customer service manner)."
• "Walked into pub took a seat and sat down. Immediately asked to move from carpet area as we had our small dog with us."
• "Would not recommend to any dog friendly people as there better pubs on the area."