Tweddle Children's Animal Farm Reviews Summary

Category: Children's amusement center

Address: Filipoke Lane, Blackhall Colliery, Hartlepool TS27 4BT, United Kingdom

Phone: +441915863311

Rating: 4.6
based on 258 reviews.

Staff and Service

Pros:

  • "We were greeted at the door by very friendly staff."
  • "Friendly staff to help out too."
  • "Staff and visitors all very friendly, would definitely visit again."
  • "Very friendly and caring staff."
  • "The Staff were extremely friendly and helpful especially the gent doing the rabbit and guinea pig petting kids loved it."
  • "The staff are really child friendly too."
  • "Staff are lovely and very welcoming."

Cons:

  • "When you make staff aware they don't care, pretty sure you'd care if they injured a child."
  • "The only problem was on the bouncy pillows, staff member quite rude and abrupt."
  • "Was impossible to get a drink today as only one food but open and only one young girl working meaning the queue took ages in a boiling cabin."
  • "Don’t bother with cafe as it is woefully under resourced with only one person taking orders for the entire park, consequently queues are always at least an hour even if you just want an ice cream."
  • "There wasn't enough staff about either."
  • "Petting time (very slow with only one member of staff and one rabbit for around 12 children at a time)."
  • "Only downfall is the cafe, it's like a greasy spoon, had to wash tables & high chairs with wipes & food is poor & overpriced."

Value and Pricing

Pros:

  • "Really well priced for all the things you are able to do and see on the farm."
  • "For the entry price this is brilliant value."
  • "Great experience at a very good price."
  • "Really good value, including the cafe."
  • "Lovely staff and a great price with tractor rides, soft play and mini golf included."
  • "Entrance fee was very reasonable considering how much there is to do once inside!!"
  • "Amazing value."

Cons:

  • "Awful place - shabby and run down. Over priced entry fee."
  • "The prices are a little excessive."
  • "Overall, if I knew the price before I went and knew that's what I was going to get. I would of not paid."
  • "Entry costs were excessive considering we took our time and had been round everything in under 2 hours."
  • "Biggest disappointment was the overpriced cafe, 2 cans of pop 2 panini's and 1 jacket potato came to £18 which cost more than entry."
  • "The coffees were really overpriced. Instant coffee, advertised as lattes and cappuccinos."
  • "Overpriced to look at a few goats and sheep. Dirty (for a farm). Filthy toilets."

Facilities and Cleanliness

Pros:

  • "Animals look cared for. Clean and healthy."
  • "Facilities well maintained and the animals were adorable."
  • "Very clean and COVID guidelines put in place which made it feel very safe for me and my child."
  • "The farm is very clean and tidy however some things are a little dated."
  • "Very clean for a play farm, including soft play and outdoor/Indoor play areas. Even toilets are clean."
  • "The farm seemed well kept and the toilet facilities were clean."
  • "There was plenty of benches and spaces to eat plus easily sign posted toilets (which were very clean!)."

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