The Millpool Reviews Summary

Category: English restaurant Coventry

Address: Hipswell Hwy, Coventry, CV2 5FR, United Kingdom

Phone: +442476459928

Rating: 4.3
based on 187 reviews.

Food Quality

Pros:

  • "Food as always was excellent. I'm gluten free and there was a lovely selection of food to choose from."
  • "The food was best quality I've had in ages, there were thirty meals ordered, various types and the chefs DONE a great job, couldn't fault a single meal, great effort 👍😃"
  • "The food was tasty and came out quickly."
  • "The food was fantastic and not expensive. Really generous portions and arrived incredibly quickly after ordering."
  • "The Sunday roast was amazing. Really filling and delicious."
  • "Every dish was piping hot - pet lothe is luke warm food. We had cottage pie, hunters chicken & steak & ale pie. These dishes were mega delish & quality was excellent."
  • "The food is good quality with big portions."

Cons:

  • "Our meals were luke warm."
  • "The main problem for me is the food is way over priced, they are charging restaurant prices for pretty average bar food."
  • "Charging £15 for a Hawaiian Pizza which I could have brought at Tesco for a £1 overcooked and hard! unedible."
  • "If the chips are burnt, which they were, and you ask for another portion, you don't expect a bowl of more burnt chips to come out."
  • "£16 for a sirloin that had the same quality and taste as old shoe leather was really disappointing."
  • "Had Fish and chips last time the fish was over fried In old oil and the chips were precooked in fish oil clearly smell the taste of old oil was really disgusting and poor value for money."
  • "I ordered the braised lamb shank It was the worst I have ever tasted it was so tough I didnt manage to swallow a single piece of meat."

Service

Pros:

  • "Staff very friendly."
  • "Girls serving were polite and friendly."
  • "Staff were really good with the children and we will definitely be coming back again."
  • "The service was very good by all staff."
  • "Staff were excellent and looked after us throughout the day, making sure we had everything we needed at all times."
  • "Staff came to take orders, all food served quickly & they allowed all parties to split bills."
  • "Staff are friendly & efficient, never have to wait long to get served even when busy!"

Cons:

  • "The pub is split into 2 areas, entering at the front is the bar, which was very noisy and had TV's blasting out a football match."
  • "As for the service all I can say is that it was a bit cold & unwelcoming & rushed."
  • "Severe failure in food hygiene."
  • "Food took over an hour to come out."
  • "The owner was very rude not just to me and my friends but also to the employees."
  • "The uncharismatic manager exuded an air of indifference towards our group of eight's (politely expressed) concerns about waiting so long."
  • "Service was awful. 1 hour after ordering 4 desserts and asking 3 times, 2 desserts came out."

Ambiance

Pros:

  • "The interior is classic, well decorated with modern furnishings and the toilets were spotless."
  • "A really lovely modern local."
  • "The whole day from 12noon til midnight was full of fun, high spirits and fantastic service from all the staff."
  • "Friendly and fast service, delicious food, plenty of seating indoor and out."
  • "Lively spot. Great atmosphere. A good crowd socializes there."
  • "Really lovely atmosphere, food came out very quickly and tasted beautiful."
  • "The overall atmosphere was lovely and friendly."

Cons:

  • "The music should really be back round music level & not disco considering it was lunchtime."
  • "The only thing is I'd say to maybe have some air conditioning as it was really really warm in there and with the amount of people in there at busy times it isn't very nice."
  • "Door handles were not wiped down either which I thought they might be considering the amount of people in the place."
  • "The music was also a bit too loud & my dad had to go outside because he could not cope with the volume or choice of music as his in his 70s."
  • "Very hot in conservatory area.... Food took a while to arrive."
  • "Social distancing was non existant and the hand sanitising station might as well not be there as they don't appear to be used."
  • "Discusting they sat us in the like concerventry type thing were people just sit to drink couldont have a conversation becuase of screaming and shouting."

Value for Money

Pros:

  • "I think some of the food is a little on the expensive side, but the improvements have really made this a place to eat."
  • "Very good value for money."
  • "Fantastic value for 2 Course Lunch Menu. Burger and Jam Roly Poly was really nice."
  • "Just had a beef Sunday lunch delivered by Uber eats. Arrived on time and hot. Very good value for money."
  • "Excellent food and excellent prices."
  • "Just had lunchtime special 2 for £7.00 highly recommend the black&blue ciabata and chicken Caesar wrap, excellent value and service."
  • "Really good food at a good price."

Cons:

  • "Also I paid £8.90 for a double gin and lemonade which is ridiculous and way too overpriced."
  • "Now £10;70...... The Hilton is cheaper. £9.50 for a double vodka coke? Come on guys :( I want to drink here but that's extortionate."
  • "Several of us had the double beef burger I was absolutely gob smacked when it came out it was the cheapest thinnest burger you have every seen."
  • "The thing which really drags this place down, for me, is the £5 minimum card charge - You can't just grab an extra drink for somebody who arrived late, you're always stuck buying a few drinks at a time."
  • "We spent new years eve here and paid £18 per person with the promise of a good entertainment and fireworks only to be dissaponted."
  • "The establishment didn't mind serving us the food and charging us top prices in the area."
  • "The manager commented very rudely in front of all his customers that we should have said we didn't want any ice and he wouldn't have put any in."

Thanks! Your review is awaiting moderation.