Prima Restaurant Reviews Summary

Atmosphere & Location

Pros:

• "The atmosphere inside Prima is amazing."
• "First I loved the location of the restaurant, it's just under the bridge and share the bridge pillar as one of its wall which was pretty cool for me."
• "Lovely location.... under the arch of the railway bridge, the brick wall and arch is left exposed in the restaurant which is charming."
• "Kind of an outside inside vibe."
• "It was a nice atmosphere."
• "We went our for my birthday dinner and were surprised to find a really nice outdoor setup."
• "The place has a really nice atmosphere."

Cons:

• "The inside of this place is dark like a graveyard, has always been this way, doesn't look appealing."
• "Downsides were the background music being too loud and the cigarette smoke drifting through from outside."
• "It's also very loud, due mostly to a lot of people in an open space, so hard to have a good conversation."
• "We were in the back with the high ceilings and it felt like eating in a cave."
• "Music is turned up all the way so you can’t even hear the person next to you."
• "The venue is rather cramped as they've maximized the number of seats and tables."
• "Ushered into a hot, claustrophobic and dingy corner to wait further."

Service

Pros:

• "The staff catered to our every need."
• "Our waitress Jess, looked after our every need, she was able to recommend food, and she was spot on with them recommendations!"
• "The staff were working their socks off and kept cheerful."
• "The staff went out of their way to make us and our dog feel welcome and at home (the hound even got a little plate of ham to nibble)."
• "The servers are really helpful and friendly."
• "Excellent service, very professional and quick."
• "Service and quality of the food was excellent."

Cons:

• "Customer service was sorely lacking throughout our visit."
• "Service was laudable. I only got my starter by chasing it up."
• "The service began with the wine waiter who made us feel like we were annoying him."
• "We were sitting for 40 minutes after our reservation time before we even got asked about a drink order."
• "Asked for water about 3/4 times before it was brought."
• "The service however was pretty shocking."
• "Service was poor, and prices have shot up."

Food Quality

Pros:

• "The food and staff were amazing."
• "The food was utterly tremendous honestly."
• "Food was nice."
• "Wondeful service and a very good Gin and tonic with Maliki Gin that I'd highly recomend and the dinner was perfect."
• "Very enjoyable meal with friends... food well cooked and very tasty."
• "Really nice food."
• "The food was very delicious!"

Cons:

• "I make better Sunday lunch at home very disappointed."
• "Quality of food very poor."
• "Steak was like rubber and the pasta was with chili but it had so much chili you couldn't eat and enjoy it."
• "Chicken was extremely basic. No seasoning."
• "Meatballs were rock hard. Definitely not freshly made."
• "The food was also awful with the pizza being burnt to a crisp and not even edible."
• "The food was bland and reheated and very overpriced."

Value for Money

Pros:

• "Coming up from the south it was very, very fairly priced."
• "The prices are good."
• "The food we ordered was amazing and great value for money."
• "Was amazed when the bill came in and it was less than £20 each."
• "Most pasta mains are just £7, and the starters are very big portions."
• "Really good lunch time menu. Reasonably priced as well."
• "Prima restaurant do happy hour from 12-5 on Saturday which prices the majority of meals as £7 - definitely worth it!"

Cons:

• "It used to be affordable and a steal during happy hour."
• "However with the recent huge price increase I think this may be the last time I come here."
• "The prices now are extortionate."
• "The recent increase in price is just a bit ridiculous."
• "Would not visit again, really disappointed with pricing £16.90 for a tomato pasta is ridiculous!"
• "Their prices are now through the roof too with tips seemingly not being fairly distributed amongst staff."
• "EXTREMELY over priced at £23 quid."