Horn & Trumpet Reviews Summary

Food Quality

Pros:

• "The steak was cooked perfectly and not a bit of fat or gristle was left."
• "Food was great with a good selection, desserts with custard could of had more custard."
• "Food was great me and my partner had cowboy burger and chicken tikka with a bottomless coke between us."
• "The foods better than you expect for '2for1'. Quite a lot better."
• "The food was tasty with good value for money."
• "Food was really good and came out hot."
• "The food was amazing."

Cons:

• "The food was awful, chicken was hard and over cooked breaded mushrooms were dry and tasteless, the prawn cocktail was supposed to be cold but was served in a red hot bowl which curdled the sauce."
• "Quality of the food was very mixed. The lamb chops were good but the chicken pie virtually inedible."
• "The downfall was the food. I ordered the ultimate Chicken burger... but it wasn’t the best tasting of burgers."
• "The gammon was both burnt and undercooked, the peas were dry and inedible."
• "Food was absolutely disgusting. Wings were slimy and tasted off."
• "The hunters chicken I thought was nowhere near worth the money and extremely bland."
• "As someone who goes to the horn and trumpet regularly and usually enjoys the food there, today's visit was a waste of money, and I'm glad it was two for one - Prices have gone up and food quality is absolutely SHOCKING.. mega mixed grill was overcooked, the burger tasted cheap and nasty."

Service

Pros:

• "The staff were amazing with him and my self while we were there they couldn't do enough for me or my son."
• "Great family pub/restaurant. Service very good, drinks not overpriced, exceptionally clean & the food is great."
• "Staff were very helpful and courteous and the manager on the day I visited was ever present and attentive."
• "Kelsey and Arjun were very welcoming, friendly and helpful, nothing was too much trouble."
• "The service was very prompt and the staff were polite."
• "We get excellent service and always have done due to good management I'm sure."
• "Staff welcomed me on arrival and were pleasant and friendly throughout."

Cons:

• "Parents were ineffectual at dealing with this so maybe management could be a little firmer."
• "The manager has just about the worst attitude that I have ever seen."
• "The assistant manager ruined our experience once we asked to pay he didn't thank us or say bye very rude and sloppy unprofessional."
• "Staff service was poor, she asked us what we wanted for desserts then walked off and forgot about us."
• "The manager again was having ago at the 1 of the staff in front of everyone else as that manager seemed like absolutely moody when we were there."
• "Came in for a drink, staff seemed more interested in chatting to each other rather than serving."
• "The service was quite slow, and the staff seemed to do multiple roles."

Atmosphere

Pros:

• "The overall atmosphere feels very comfortable as well."
• "Brilliant atmosphere, plugs and usb points at the table."
• "A very friendly atmosphere."
• "Great atmosphere and very friendly staff."
• "Everyone was looked after by the staff, place was lovely clean & tidy."
• "Very warm welcome and lovely atmosphere, we decided to try the stone baked pizza omg absolutely gorgeous."
• "Thoroughly enjoyed the food and the relaxing atmosphere."

Cons:

• "It does feel like what it is which is another mass produced pub lacking real character."
• "Disappointed to be honest extremely noisy, asked if we could move to the other side but we weren't allowed so we persevered with the noise."
• "The atmosphere was not one for family dining, the large group attempting to penetrate each other with a child's balloon, the same group shouting abusive football chants across the kids play area."
• "We hadn't even finished our meal before the club music started. It was so loud we couldn't hear each other speak."
• "Whilst choosing from the menu we were disturbed by two loud children shouting and running up and down."
• "Family meal and halfway through we’re bombarded by a DJ set for a 'payday party' The levels of the music made it impossible to maintain a normal conversation."
• "Nice pub, too many screaming kids running around."

Pricing

Pros:

• "Then the bill was smaller than we thought it'd be in the end as well."
• "The prices on the menu seemed ridiculously expensive at first glance, but the meals were 'two for one' so ended up being very reasonably priced with this offer."
• "3 adults had an enjoyable lunch. The 2 for 1 deal was great."
• "Food was great for the prices."
• "Would always recommend as it's a good price too."
• "The fact I had a discount voucher made it even better."
• "Food was surprisingly good for what we've paid."

Cons:

• "Very overpriced due to the 2 for 1 offer."
• "Extremely disappointed, went for father's Day. All the prices are now £16 for the cheapest plate."
• "Now both these are now overpriced."
• "Food in my opinion was a little on the expensive side."
• "Prices have doubled since last went there."
• "The Rock Road Sundae is still again overpriced for what turned out to be some ice cream with ice cream sauce."
• "The two for one offer simply made the price equal to other places and therefore wasn't really an 'offer'."

Cleanliness

Pros:

• "Great family pub/restaurant. Service very good, drinks not overpriced, exceptionally clean & the food is great."
• "Everyone was looked after by the staff, place was lovely clean & tidy."
• "Very friendly staff, nice food, very clean and tidy, even the toilets were spotless."
• "A clean, comfortable setting where the tables were beautifully decorated and the art on the walls had not a single speck of dust on them."
• "Customer toilets were clean."
• "Place was lovely clean & tidy."
• "The young woman who served us (Carly) was very friendly and made our visit an absolute pleasure!"

Cons:

• "I pulled the table closer to me and the sides were very sticky and, clearly, had not been cleaned for some time."
• "The carpets in the toilet area were dirty looking and looked like they needed replacing."
• "Needs a general bit of TLC though - wallpaper and toilet seats hanging off."
• "The 'order at your table' feature didn't work. We tried on a few phones, but none of them worked."
• "Chips are hard and Luke warm, as are the peas, steak was burnt (asked for medium)."
• "Food not good at all service not good. I'm disabled and was ignored while I waited to be served."
• "Tried to order on table scan it said unable to order, so had to go to bar."