Master Potter Reviews Summary

Food Quality

Pros:

• "The food came relatively quick and was very tasty."
• "For a hungry horse food was of brilliant quality and cooked to perfection and for an absolute bargain."
• "Mini Mixed Grill well worth every penny, moist and tasty meats, Gammon, Chicken Fillets and Sausage."
• "The food is always varied and to our satisfaction."
• "Had a wonderful meal at the Master Potter this afternoon."
• "The chicken was moist, the chips were crispy yet fluffy and hot!"
• "Food was excellent, hot, tasty and well presented."

Cons:

• "The 'dressed salad' with scampi turned out to be lettuce with salad dressing."
• "The burgers we ordered were both overcooked."
• "The chicken which was very plain was stone cold."
• "Birthday tea for grandchild 2 adults 4 kids. Worst meal ever poor food poor service."
• "Food not properly cooked."
• "The food was bland and microwaved."
• "Food cold, very bland food presentation rubbish and all cooking in chef microwave."

Service

Pros:

• "10/10 atmosphere Came for the quiz which is always so so so fun"
• "But the best assets are the front of house staff especially Sophie who took time to speak to my brother in law who has autism and likes to chat and is very sociable Sophie took time and listened and chatted to him."
• "The staff are wonderful and were very efficient and friendly!"
• "Ash did a great job by correctly taking meal orders for 11 people, the food was served promptly by her, Jess and Sophie."
• "Staff were very friendly."
• "Staff are fantastic, all were so friendly and nothing was too much trouble."
• "Very helpful staff. We arrived with a party of 12. Some of which were vegetarian and some vegan so some difficult orders in there. Very accommodating and friendly and very reasonably priced."

Cons:

• "It took 30mins just to get a drink! It then took a further 30mins wait to order food!"
• "Managing the use of toilets is non existent."
• "The staff seem only interested in the people that are regulars, so dont bother asking for anything."
• "1st visit definitely the last."
• "3-5 tables are being served but the waitresses act as if they are extremely busy."
• "Then they don't come up to take the dishes away so we sit at the table with a mountain of dirty plates."
• "Service was slow."

Atmosphere & Cleanliness

Pros:

• "Everyone else thought the same. Thank you for a pleasant visit Liv, Katie & Georgie!"
• "Facilities are always clean, and hygienic."
• "We will definitely be using it again next time we are at Alton Towers."
• "This place has certainly improved since I last visited, looks clean."
• "Really quick service and friendly staff."
• "Lovely atmosphere, clean and presentable."
• "Such a lovely place to go for some good food and drinks."

Cons:

• "The entire floor area by the bar feeling like fly paper."
• "For a Friday night the place was empty and had absolutely zero atmosphere."
• "The zoning is off here. This adversely affects the atmosphere."
• "The fish and chips were appalling."
• "The carpets were sticky and wall / ceiling had large patches of water damage and cracks and looked awful all in all very off putting."
• "Was filthy, wasn't many people in yet tables were sticky and had empty plates and glasses on them."
• "They switch off the music and turn football on full blast!"