The Talbot Reviews Summary

Staff Service

Pros:

• "The staff were lovely but there was just not enough of them."
• "We had a lovely waitress Sophie but the food was diabolical."
• "Kelly the manageress made us so welcome, the waitress Caitlin was really good."
• "The staff are very friendly male dark haired waiter & waitress are of impeccable service & very prompt."
• "Our waitress Kat went above and beyond to ensure we had a good evening."
• "We were served by the lovely Amy, who could not have been more accommodating."
• "The staff were super friendly and accommodating."

Cons:

• "So quite a disappointing visit overall."
• "Waited ages to be served."
• "Also witnessed her being abrupt and rude to other customers."
• "Spoke to the serving staff like they were a piece of s**t on her shoe."
• "Need more staff, seemed more interested with the people drinking outside than the diners inside."
• "No apologies from Management was given in fact they didn’t come near."
• "The manager is absolutely vile."

Food Quality

Pros:

• "Prices very good too, a vast selection of drinks and cocktails."
• "Food is delicious, staff are warm, polite and efficient."
• "The food we had was very good, all meals came out at the same time, so very well done to the chef and kitchen team."
• "I must admit I was really impressed with quality and presentation of the food I had."
• "Had a great meal for 5x people, all food was cooked lovely."
• "The young kids had pizzas which were hand made and very tasty."
• "Food was all excellent."

Cons:

• "The food arrived 'warm' at best but sadly items were missing from the plate which were advertised on the menu."
• "The food is very average for the price."
• "Vegetables let the meal down."
• "We had undercooked chips that took an age to be replaced, and the second batch were also partially undercooked."
• "The cauliflower was under cooked as were the beans."
• "The wait for our main courses was over an hour and half, then the food still came cold and incorrect."
• "Food not presented that good."

Ambiance & Decor

Pros:

• "The whole place is beautifully decorated for Christmas."
• "It’s a lovely pub tastefully fitted out, warm and welcoming."
• "Atmosphere was pleasant."
• "The Talbot is without a doubt, Biddulph's Crown Jewel when it comes to places to eat and drink, with a relaxing atmosphere."
• "Lovely country pub."
• "The pub has undergone a refurbishment and looks really good."
• "Decor is so lovely."

Cons:

• "But nice place to be able to bring your fur babies in to too."
• "The tables around us were left untidy and we had to wait 15mins for outer drink."
• "Second visit to this country pub... half the menu seemed to be unavailable for some reason or another."
• "Interior massively improved since my last visit. However food standard seems to have fallen."
• "The pub looks lovely, very clean, great decor and states it welcomes 'Muddy boots and paws'. Went in with very muddy boots and was wet from rain, walked in and felt very out of place."
• "We were in between 2 dirty tables… none of which were attempted to be cleaned by the staff walking by."
• "Once we received our food and drinks, it was like there was a shift change or half the staff went home because the staff seemed to just stay at the bar chatting and we couldn’t get people’s attention."

Value for Money

Pros:

• "Prices where very reasonable for the quality and the portions where more than adequate."
• "They have 2 for £12 cocktails midweek which were very nice."
• "Delicious Sunday lunch at reasonable prices with a great variety of vegetables to share."
• "Food was very tasty and portion size good and very reasonably priced."
• "Overall though good value for the price which included wine with the meal."
• "The food was really good for a reasonable price."
• "The food was just a yummy experience from start to finish with big portions."

Cons:

• "The only slight disappointment was the price of £1.75 for a standard bag of crisps which I thought was a bit excessive."
• "All seemed expensive for what we had so wont return."
• "The king prawn pasta was nice, but it was a small portion for £15, wasn’t filling."
• "The prices are about average for this type of up market venue, but we all felt the portions were somewhat on the small side and not all that remarkable considering the price."
• "A small slice of sirloin and Turkey breast didn’t really justify over £17 (the veg cost peanuts)."
• "For a £66 bill for two people and without having a bottle of wine, I would expect a better service and for sure a much better quality of food."
• "Sorry but for £65 for 2 adults and 2 kids I just expect a little more."

Management & Staff Attitude

Pros:

• "As I wrote at the beginning the staff were great and worked hard to serve all their guests."
• "The staff have always been super friendly and the food is always spot on."
• "The staff were all so friendly."
• "The staff very friendly and efficient."
• "The staff have always been extremely friendly and efficient."
• "I found the staff to be very pleasant and attentive."
• "Staff were attentive and pleasant."

Cons:

• "Complained - chef had the audacity to say the food was fine!"
• "No apologies from Management was given in fact they didn’t come near."
• "The manager is absolutely vile."
• "The fault for the service wasn’t the little girls working there, but the manager that didn’t seem to have any sense of what was going on."
• "The Manager also added that he knew that the cider and beer was warm as he was waiting for someone to come and look at the pipes."
• "I was appalled and the young girl Caitlin had a poor attitude from as soon as we walked in!"
• "The whole experience was shocking so I asked to see the Manager, no way were we paying for this food, we could not and did not eat it."