Haskins Garden Centre Snowhill Reviews Summary

Restaurant Experience

Pros:

• "Had some food and drink there really tasty, well presented, staff friendly."
• "Staff are friendly and helpful. Good selection of food and plenty of options on the menu."
• "Lovely restaurant, great food.... wish they did weekday lunchtime offers though!"
• "The restaurant was incredible with a new fantastic range of food options."
• "The restaurant is very large and others a wide range of snacks and main meals including a carvery."
• "The food at the cafe is really nice but more of a pricey cafe but very nice feels like a treat."
• "The restaurant is huge and has a very good range of dishes and drinks, again at a fair price."

Cons:

• "Disappointing to arrive at the restaurant expecting to be able to purchase cream teas, as advertised on the website, only to be told they don't do them!"
• "Not nice unless luke warm hot food and dried cake is your thing!"
• "Restaurant is larger but service is so slow i.e. food is cold by the time you get teas."
• "By the time you pay and find a table, food is cold."
• "However have to say a little disappointed with our flat white coffees, which tasted great but took so long to make that they were cold by the time we sat down to drink them!!"
• "Restaurant is very chaotic. If you want a hot dish, a cake and a tea or coffee, you have to queue up in 3 different places."
• "The most disappointing was the restaurant. Though attractive, spotlessly clean, with a large seating capacity, the range and quality of food on offer during my visit was a let down."

Customer Service

Pros:

• "Staff are friendly and helpful. Good selection of food and plenty of options on the menu."
• "Overall it is a really nice trip out with lots to look at, great food and really lovely friendly staff I can't fault it."
• "The staff are extremely helpful and friendly."
• "Staff so friendly."
• "Staff are very helpful and friendly."
• "Staff very pleasant and helpful."
• "Staff were very friendly and helpful plus very good social distancing measures in place."

Cons:

• "Seems some of the staff could do with a little training in customer service as there was certainly no service with a smile!"
• "Absolutely rude staff member at till."
• "But when it came to returning my trolley I approached what I thought was the trolley park, where 2 staff were collecting trolleys, and as I moved towards them was barked at by one of them to take my trolley further up."
• "Also, I would suggest you offer additional training to staff as the service is atrocious."
• "Staff could not toast a teacake more than once through the toaster."
• "Also my friend asked for gluten free toast which was part of the breakfast price and was told no not possible by a rude assistant."
• "There’s a particular lady who works here, I won’t name her but she has to be the rudest person I have ever had the displeasure of meeting in my life."

Value for Money

Pros:

• "Pricing was also fair for the items that I looked at."
• "Reasonable prices and good parking facilities."
• "Plants and compost/bark also a good price."
• "The restaurant is huge and has a very good range of dishes and drinks, again at a fair price."
• "Prices of certain products are competitive."
• "Great range of products at fair prices."
• "There's always a great range of garden furniture to suit all budgets."

Cons:

• "Very expensive but well presented."
• "Very poor lunch today, I’ve been to the garden centre restaurant several times and I find it very expensive."
• "Big place nice restaurant only down side it is very expensive."
• "Great choice of food to eat though a bit pricey."
• "Prices are a little on the expensive side when compared to other garden centres."
• "The prices are therefore on the high side to match with the setting."
• "Overpriced on majority of things."

Facilities & Layout

Pros:

• "Fantastic! The garden centre re-opened 2 weeks ago after a complete re-build, it is now spacious and has a really relaxing open feel."
• "The restaurant has plenty of shaded indoor and outdoor seating and all other facilities are spotless."
• "Lovely to visit this much improved, newly reopened, garden centre. Wide aisles high ceilings giving it a very spacious feel."
• "New restaurant and wonderful layout of the indoors garden centre.vast variety of goods garden furniture and gifts to buy."
• "The new layout is easy on the eye and each section is well connected."
• "There is a great new restaurant with a wide selection of food at different counters."
• "Newly Opened Haskins Garden Centre at Snowhill is just stunning!"