Waggon Team Reviews Summary

Quality and Value

Pros:

• "For the price you get Quality, staff respectful and keen to help."
• "Was really great value for money."
• "Food prices are very reasonable for the portions."
• "Amazing food at fab prices."
• "There is a wide choice of meals available and some excellent desserts at very competitive prices."
• "You get a lot for your money. Expect to come hungry."
• "Food and drink was very well priced. We got the mixed grill and it was exceptional!!"

Cons:

• "Went yesterday for sunday lunch it was disgusting nothing on the plate was edible."
• "Worst meal I've had in a long time took son and future daughter in law for a bite to eat £84 light and we all left disappointed."
• "Service was super slow and it wasn’t value for money."
• "For the cost of Christmas day lunch the crackers were an absolute disgrace cheap 5pence toys totally disgusted."
• "Steak wasn't particularly good quality; tough and gristly despite being cooked medium rare."
• "Food is cheap and chatty and over priced."
• "The food is not very good most of the time, and the service is usually slow."

Staff and Service

Pros:

• "The staff were very friendly and we felt at ease and safe will be going again well done to all the staff."
• "Good service and banter from the staff."
• "The staff were amazing and bent over backwards to help us in anyway."
• "Staff are always friendly, approachable, professional, and most of all true to them self's, good banter, and can have a laugh."
• "Firstly I would like to thank the staff for the excellent service on Christmas Day."
• "Staff friendly although Dawn the waitress was exceptional friendly and helpful towards myself and my daughter."
• "The staff were lovely (Emma) the girl who served us was really friendly and helpful. Food was very good value and good."

Cons:

• "Treated very badly by the security on the door when I approached to attempt access to speak with the receptionist."
• "Appalling service from this restaurant."
• "Disgusted that I pre booked a table days before and arrive to be told it’s up to a 45 minute wait."
• "Her attitude came across as very condescending and rude."
• "Service was super slow and it wasn’t value for money."
• "Waitress prefers to get away from customer asap and brings half of the order."
• "Slow service, 35 minute wait in an empty pub, when food arrived it was cold, bland, dry, overcooked."

Food Quality

Pros:

• "The food was lovely and the service was fast."
• "The food was very good - ample portions."
• "All the food was well cooked, flavoursome and a good portion size."
• "Called in here for Sunday lunch after being unable to eat elsewhere, the food was decent enough, the beef and yorkshire puddings were fantastic."
• "They fed our works outing without any issues, quickly and cheaply."
• "The food was delicious, puddings were great too."
• "Food was excellent, beware of the hot wings and hot sauce it is very devilish."

Cons:

• "Went yesterday for sunday lunch it was disgusting nothing on the plate was edible."
• "The sausage was almost completely dry and rock solid, the chips tasted like they had been microwaved about 5 or 6 times."
• "food was such a let down. Steak which was supposed to be medium rare sirloin was so chewy I gave up on it."
• "Steak wasn't particularly good quality; tough and gristly despite being cooked medium rare."
• "Not one thing on the dinna was fresh the potato was smash wel thats what it tasted like."
• "Quite disappointed... Food was very overcooked, some of it unedible!"
• "My steak and ale pie had been reheated in a microwave to the point where the pastry had gone solid and the meat and gravy had dried up."