The Lakeside Inn Reviews Summary

Service

Pros:

• "The staff were very attentative and the food was A+++."
• "The staff were incredibly helpful and friendly and did everything they could to make our day special."
• "Scott served our drinks and prepared and cooked our amazing pizzas. He was very attentive, friendly and professional."
• "Lesley the waitress was so funny and fantastic, she had great table service."
• "Very accommodating and friendly staff and management."
• "Wonderful staff always happy to help no matter what."
• "Staff are amazing."

Cons:

• "We waited an hour for the people who had a starter and over 2 hours for our mains."
• "The whole visit was a shambles, it felt like the owners had more focus on how much money they could bring through the door instead of staff being able to deliver good service."
• "Waitresses no where to be seen."
• "It was clear there was no organisation in there, and no evidence of effective management."
• "Barman couldn't get the order right asked multiple times to have to be corrected."
• "Been for food today waited over one hour to be told one of the burgers didn’t have a bun they had to give a muffin instead not acceptable service unfortunately."
• "Completely and utterly incompetent Buffoons 2 1/2 hours for a pizza is a complete and utter joke."

Food Quality

Pros:

• "Food was delicious! Would highly recommend and Janine’s level of service was outstanding, thank you so much."
• "Cocktails were nice."
• "Food is tasty and fulfilling."
• "Fabulous food. Wonderful to have tasty vegan choices on the menu."
• "The food was unreal best beef I have tasted in a while."
• "Went for Sunday dinner... absolutely amazing! Veg and meat cooked to perfection and well presented."
• "The food is one the best in the north east."

Cons:

• "The meal was ok but we waited nearly 50 minute's for are meal after we had to ask if was going to be any longer, my wife's meal was missing bits off it."
• "Very disappointed. Waited 45 mins for food, you'd expect it to be fresh? Chips were rock hard and tasted like they'd been lying for ages then heated up."
• "Crab starter bread hard, inedible, long wait between starter and main course, main course too big, plate overcrowded, all veg was cold, yorkshires were cold."
• "Main course too big, plate overcrowded."
• "Sunday lunch served at the table in takeaway containers, everything mushed together."
• "Chips were warmed shriveled up, chicken was tuff."
• "Waited over an hour and a half for our order to arrive (it wasn't busy) only for it to be the wrong order!"

Ambiance and Decor

Pros:

• "Pub is beautiful and two lovely log burners on when it's cold."
• "Venue refurbished and looks amazing."
• "Atmosphere and location is nice."
• "There is a very inviting outside seating arrangement that is capable of seating way more than you would think."
• "The place is decorated beautifully."
• "Tables all spaced out as well so your not sitting on top of each other."
• "Great atmosphere, lovely pub with lots of space and a great selection of food and drink."

Cons:

• "It was clear there was no organisation in there, and no evidence of effective management."
• "The manager is young and incompetent, how this restaurant is still going is a miracle."
• "However, this did not encourage us to sit back down and eat as it was only luke warm and frankly, looked disgusting."
• "Too many Geordie shore quality people in bar area."
• "Not much room in the car park to reverse."
• "Prices have increased and the quality and choice of menu have declined."
• "Nice bar area with music which is a bit more lively but the restaurant is separate so you can enjoy a quite meal."