Ravensworth Arms Reviews Summary

Category: Pub Gateshead

Address: Greenford Ln, Lamesley, NE11 0ER, United Kingdom

Phone: +441914876023

Rating: 4.1
based on 382 reviews.

Food Quality

Pros:

  • "Food was delicious, no complaints at all."
  • "The lunch was amazing and piping hot."
  • "Food was great and quick."
  • "The food we ordered was plentiful and tasted very nice."
  • "Food was nice. The burger and pie was very nice."
  • "The food was good and staff always professional and pleasant."
  • "The food was, as usual perfect really tasty and rather filling."

Cons:

  • "Food arrived 5 min later and it was all dry as a bone!"
  • "Food was mediocre at best."
  • "Korean chicken was over cooked and very chewy."
  • "the roast beef was tough and not cooked."
  • "All three meals were cold."
  • "The food has not only gone downhill but more like over a cliff edge."
  • "The food was less than mediocre. For £15, frozen chips and grissly chicken."

Service

Pros:

  • "A big shout out to Julie who was very attentive with drinks orders and food orders too."
  • "The service is 1st class from the original welcome to the people behind the bar, servers, cleaners, and breakfast providers."
  • "The staff were lovely, kat is a great manager, Christine is a star."
  • "Staff were attentive and friendly, lovely place to eat and drink."
  • "The service was brilliant and staff friendly, polite and unflappable."
  • "Service here was excellent; polite staff who were very helpful."
  • "The staff who served us were lovely and the the was brought out quite quickly considering the place was heaving."

Cons:

  • "I have have been in there tonight with my wife and farther and unfortunately words do not describe e failures in service attention for waiter service and length of time to receive drinks."
  • "Had to sit and watch my partner eat while my meal was made and then had to sit and eat while she watched."
  • "The waiter staff were quite slow on getting drinks orders and was slightly rude at one point."
  • "Service right down hill, won't be going back."
  • "Waited for 10 mins to order, waited 30 mins for drinks."
  • "The service was ok, not the best, left an empty beer glass on the table through all three courses."
  • "Service was appalling."

Ambiance and Location

Pros:

  • "The atmosphere was comfortable and relaxed."
  • "Nice location."
  • "It is handy for the A1, but in a quiet village location."
  • "Beautiful country surroundings of Lamesley."
  • "The bar area is bright and cosy."
  • "Lovely ambiance as well, classy without losing country pub charm."
  • "Great location and really nice interior."

Cons:

  • "Staff could have been a bit more cheerful."
  • "If you have any accessibility issues this not a place for you, you've got to walk across a tile floor which they insisted on mopping in the middle of breakfast time sittings."
  • "Several staff standing drinking at table next to bar. Very loud, horrendous language, every other word from one of the 'young ladies' was a swear word."
  • "A big wet hairy dog in the restaurant area, sorry but I don't think a carpeted restaurant is a place for dogs."
  • "The yorkshire puddings were cooked beyond eating the large 7inch whole carrot had hardly been in hot water."
  • "Ladies toilet had excrement or blood on front of loo, (middle toilet,) loo flush handle broke as was the toilet lock, (1st loo,) sinks were filthy."
  • "The whole pub was closed at 7:50pm when we arrived, note on the door to say ring this mobile at anytime, it was turned off, after waiting outside for nearly 2 hours."

Value for Money

Pros:

  • "Restaurant has great options with quality delicious meals at a fair price."
  • "Pub food on site good value and reasonable value for what I paid."
  • "Cost wise - very reasonable in a stunning olde worlde setting."
  • "Food is always good for the price range too."
  • "The food from breakfast to evening meal was lovely, perfect poached eggs every day."
  • "Excellent place for a relaxing meal and a drink."
  • "Food, drink and service all to a very high standard, the staff are polite and helpful."

Cons:

  • "Totally spoiled my birthday lunch but we just left it and walked out pointless complaining don't think we would of got anywhere near an apology that would of been felt very disappointed just avoid going there."
  • "Ok I'm now updating my review a couple of years after the previous one you have just read. Still a lovely place and food still tasty..... but personally I now think it very expensive and overpriced."
  • "We tried tiger king prawns special for £7:49 and could not believe how much a rip off that is when you can by a bag of them for the same price."
  • "Such a shame when you go out for Sunday lunch and are spending £93 you expect better I can only think it’s down to the chef being lazy."
  • "The food was again disappointing with rather expensive drinks."
  • "Only gripe was paying £5.20 for a 750ml bottle of sparkling water, which is outrageous."
  • "The drinks were very overpriced also. Buyer beware!"

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