Address: 35B Main St, Garforth, Leeds LS25 1DS, United Kingdom
Phone: +441132867369
Rating: 4.9
based on 218 reviews.
Professionalism and Staff Attitude
Pros:
"From the start John and his team have been highly professional and correct in all aspects of my treatment."
"Hannah (Walker) is friendly, empathic and caring."
"Both my son who’s 20 and I have been for our first appointment and then treatment .. Absolutely fantastic, the service is extremely good and everyone is so pleasant."
"I won an airflow treatment and brighten up! The staff were so kind and really looked after me."
"Very professional and well presented practice. I was seen by Dr Walker who represented the practice very well."
"I have had various treatments, tooth out, tooth filled, both were done by a professional team, that treated me like a human."
"The staff were extremely professional and friendly and I couldn't be happier with the results."
"All the members of staff are extremely caring and it is very efficiently run."
Cons:
"I made the difficult decision to resign from this dental practice due to a consistent pattern of unprofessional conduct by the management."
"Avoid at all costs. The place is a shambles ever since the new ownership took over."
"The dentist john is a doylem who pulled one of my teeth while i had an abcess, some may say hes lucky hes still got his job!"
"This Practice has not been the same since the change from JS Wostenholme."
"Extremely unhelpful staff, but manager is incapable of leading therefore there is no wonder."
"Attended today, staff are friendly and treatment was as expected, pricey for the surroundings, very tired and dated."
Treatment and Care Quality
Pros:
"Carrying out a full course of Invisalign with Garforth Dental has been a painless process."
"She is gentle when doing the treatment and is probably the best dentist I have ever had."
"I was given information all the way through about what was being done and I felt no pain or even a twinge, great job, thank you."
"I'm over the moon with my Invisalign treatment. The expertise of John Alker, Leah and the team are second to none."
"The dentist took his time and did not hurt me one bit, I didn’t even feel the needle go in that numbed me."
"The dentist was so lovely with both my girls and put them at ease. She did a very thorough check."
"Very modern Dental practice with friendly, competent staff. Always feel looked after when I visit."
"I had my first consultation at Garforth Dental today and I’m so glad I did! I have a fear of dentists/dental work, but I felt at ease as soon as I walked in."
Cons:
"However when visiting for a 20 mins hygienist appointment every minute counts. The fire alarm went off during my appointment and I didn’t get that time back."
"The dentists at garforth have always been very good but I feel very disappointed with a decision not to replace my crown filling under warranty."
"Nice staff. Friendly atmosphere. I got a white filling. Only a week later I had severe pain and had to get that ripped out for a root canal."
"Be warned that this practice actively encourages patients to miss appointments by not sending out reminders thereby leaving patients in a position to become a private paying patient as they do not want to offer free NHS treatment to patients with maternity exemption certificates."
Customer Service and Responsiveness
Pros:
"I recently visited with my 2 young daughters and had a fantastic experience. The clinic is a lovely environment and the care is to a very high standard."
"The whole practice is well run and friendly. Would highly recommend."
"Brilliant service from picking up the phone, to booking an emergency appointment for my little girl."
"The rest of the team are so accommodating and simply brilliant and I recommend this Dental Practice to anybody and everybody."
"I'm a nervous patient but Magdalena and her dental nurse Emma put me at my ease."
"Requested appointment for quick denture implant attention and given 17.35. Subsequently received call stating client not turned up, could I go now."
"I won an airflow treatment and brighten up! The staff were so kind and really looked after me."
"We have just had such a positive experience from our first appointment here today."
Cons:
"My disappointment is that Garforth are unhappy to replace my crown under the warranty- so it is now going to cost me a further £300."
"I recently booked an emergency appointment which i pre paid for. The day comes around and i notice i didnt recieve a confirmation text. So i rung the reception and spoke to a lady who confirmed my appointment ive pre booked and paid for, isn't even on the system!"
"This Practice has not been the same since the change from JS Wostenholme. Gone is the friendly first name terms from the Reception that was built over Years of attendance."
"Avoid at all costs. The place is a shambles ever since the new ownership took over."