The Astley Arms Reviews Summary

Food Quality

Pros:

• "The food was fresh and nicely cooked."
• "Had a few really good meals here. Even went for breakfast and took my aunt and uncle for the carvery. Lovely fresh veg and tender meat."
• "Everything arrived quickly and piping hot and was most importantly, really tasty!"
• "The food is good and excellent value for money, with the carvery you can have as much...or as little.... as you want."
• "Food was absolutely delicious especially the roast potato’s from the carvery, we all cleared our plates."
• "The Sunday lunch was exceptional - absolutely delicious, especially the roast pork and potatoes."
• "Food from carvery was nice."

Cons:

• "Carvery was cold and bar staff looks straight through you she is rude."
• "The dinner wasn't very nice -small plates you have to pile up to fill up and it all turns into a mush."
• "The food was just awful. Chips were hard and my husband's fish was vile."
• "The burger really let you down."
• "The carvery was adequate but had obviously been stood for some time and was not piping hot."
• "The food on the counter, which there was very little of was dry and stuck together."
• "Nothing seemed to have any taste apart from pork cracking which was very salty."

Staff and Service

Pros:

• "Overall our experience was good, friendly staff."
• "The staff serving were lovely especially the guy on the carvery."
• "Nice approach and manner of the staff on duty."
• "Amazing service and lovely staff couldn’t have found a better place to visit."
• "Ash behind the carvery was very kind and helpful as I had my hands full."
• "Very friendly bar staff upon arrival."
• "Staff were super friendly and very organised around covid rules."

Cons:

• "The service was really bad but was told they were understaffed so was understandable."
• "Been coming here for about 2 years now and just had the worst experience ever."
• "The chef on carvery was grumpy and rude."
• "The lady serving meat on the carvery is rude -she just shouts 'yorkshires' at you and nearly scared my toddler to death."
• "To top it off, the staff were extremely unhelpful and unwelcoming."
• "Staff chatting while waiting to be served, long wait for carvery chef to appear then burst through the doors in a ridiculous manner."
• "Disgusting attitude from all staff as soon as we entered."

Value for Money

Pros:

• "Fair enough the price was very reasonable but would willingly pay more for better quality and hotter food."
• "The Astley Arms is a family friendly warm cosy environment with cheap food and desserts which is easy on the pocket fantastic value for money."
• "The prices are not to be believed!"
• "It is a cheap Sunday dinner compared to most and worth every penny though."
• "If I had to pay full price for the food it would still have been great value for money."
• "Breakfast buffet is great value at less than £5 for all you can eat."
• "Brilliant Carvery, very filling for a low price."

Cons:

• "Unfortunately for price and reasons stated won't be going again."
• "For £13 each I've had better quality and bigger portions elsewhere for less money."
• "I used to come for Sunday carvery with the whole family but sadly the prices have rocketed for kids."
• "Used to be great but they have raised the prices and have cut the portions by two thirds."
• "Recently went to restaurant at 4.50pm... refused to make any allowance so we left in disgust."
• "For price which is reasonable I would expect 3 meats."
• "Excellent pub grub decent price Revisited and found all veg frozen instead of previous fresh produce spoilt a great carvery lazy cooking only 2stars now."

Cleanliness and Atmosphere

Pros:

• "The premises is clean and inviting."
• "A lovely little pub by the coast with an amazingly big roast."
• "A modern and comfortable family friendly pub right near the seafront with parking adjacent."
• "It's always a pleasant atmosphere and the staff are friendly and helpful."
• "A lovely atmosphere with pub quizzes taking place in the background."
• "Great to be back after the restrictions have been eased, the staff are all friendly and polite and adhering to the rules necessary."
• "Lovely friendly dog friendly restaurant/pub."

Cons:

• "It was dirty, food all over floors, table was sticky."
• "The whole place is dirty as it is covered in dust."
• "Warm welcome but once at table it was sticky n dirty, service good, plastic menu all sticky n wet."
• "Although it was very clean it was a bit shabby in places."
• "The decor & furnishings needs attention, the interior was dark, dull, drab and looked dirty in places."
• "The place was dirty, no one cleared tables floors need hovering."
• "The pub itself is tired and in dire need of a makeover."

Facilities

Pros:

• "The carpark is now totally free to use, even for non punters."
• "Good location with the beach, dunes and park across the road."
• "Free parking opposite on other side of the road, just remember to enter your reg in the machine on the bar counter."
• "There is also a good sized beer garden with a slide and climbing frame for the kids."
• "Main thing to remember is the parking is free if you go to the pub, enter your registration in the pub."
• "PS parking is across the road and you can get it free when you go in and use the screen at the bar!"
• "Car park opposite pub."

Cons:

• "The ladies toilets were to quote my wife in a disgusting state."
• "Went to toilets someone had left a mess on seats n only two toilets available."
• "Ladies toilets were all in working order for a change however they could certainly do with a good clean on a regular basis, floor was very sticky too and only one soap dispenser working."
• "The decor is awful, with ripped wallpaper and stains on the walls."
• "The decor looks very tired and scruffy. One of the back benches was broken at our table."
• "The sofa style bench seat was ripped with stuffing hanging out of it."
• "All of the seats/couches were ripped and dirty."