The Delaval Arms Reviews Summary

Food Quality

Pros:

• "Lovely food. Definitely value for quality."
• "Food was delicious and a great selection on the menu."
• "We enjoyed a starter of Chilli prawn skewers followed by subtly spiced Moroccan chicken and finished with Sticky toffee pudding and Lemon posset with berries. All absolutely delicious."
• "the puddings were outstanding could not fault anything"
• "Food is delicious, the meat whichever you decide is prepared from quality joints and well cooked."
• "Both had fish dishes which were excellent."
• "The food was all cooked well."

Cons:

• "Incredibly Disappointing food, 2 of us at table ordered steaks and we had to send them back as chewy and fatty."
• "The main course was diabolical."
• "Had the fish and chips more batter than fish was very hard."
• "New Year’s Eve was the third time we have eaten here. Unfortunately we were very disappointed."
• "The Cumberland sausage was a little too spicy for my liking."
• "I ordered my food, which arrived almost cold, and very underwhelming in terms of appearance and quality of ingredients."
• "Food was not very hot and menu was a bit basic."

Service

Pros:

• "Staff are more than friendly"
• "Staff very nice and pleasant."
• "The staff are very polite and welcoming."
• "Staff were friendly, food and drink prices were a bit high."
• "Very friendly staff"
• "Our server Beth was so attentive and was well mannered, polite and extremely helpful."
• "The staff were very accommodating."

Cons:

• "Not allowed to eat food outside at the front"
• "Only one person on bar, so service was pretty slow."
• "Very disappointing service!"
• "The young lad who served us sadly didn’t do a check back and had to be prompted to get us more drinks."
• "The staff show signs of inexperience, and don't seem to communicate everything to each other."
• "What sort of place only has one chef."
• "The gravy was very watery and definitely could have done with being thicker."

Ambience & Location

Pros:

• "The ambience of the place is gorgeous."
• "Lovely outdoor area at the back."
• "the surrounding area are stunning..overlooking st Mary's lighthouse and the Whitley bay coastline"
• "Nicely located for a walk along to the lighthouse."
• "A lovely place to finish a walk along the cliff tops from St Mary's Island."
• "This place certainly has the wow factor."
• "Being able to sit outside with the dog is a massive bonus."

Cons:

• "Whilst somewhat dark inside partially due to decor but more due to the damp and grey weather conditions outside."
• "The only downside is that there were hundreds of little flies in there. I think that’s probably just the time of year though."
• "Very much a local's pub in the evenings"
• "The building itself is quite old and could do with redecorating but with the external white wall, it can be seen from a long way down the road to Whitley Bay."
• "Talk about a local pub for local people. 3 of us go in.... We're grated in the back room by about 9 people. Stopping talking and staring at us while we walk.towards the bar..... We order and not a word is spoken..... About 2 minutes later mumbling starts then conversations seem to carry on. We was made to feel super uncomfortable and not welcoming at all"

Value

Pros:

• "Best coastal place for scran & a pint following their recent-ish makeover."
• "The roast was the best we’ve had in a long time."
• "Fantastic food"
• "The food was lovely"
• "The roast beef was amazing."
• "such a friendly pub"
• "Quality food."

Cons:

• "Nice menu which is slightly on the pricer side I thought."
• "Staff were friendly, food and drink prices were a bit high."
• "Now they’ve got limited menus, turning customers away on a Sunday when the place is virtually empty."
• "Has apparently changed hands again Jul 2023 - no micro brewery now."
• "When it Arrived l was to say the least shocked...l got 4 pieces of fish and tartar sauce..(£7.00)Charge full price.... l was not offered any alternative to the Bread..ie. perhaps a few chips would not have gone amiss."
• "Unfortunately no decent cider."
• "Returned after my original review 4 months ago, since recent take over, what a car crash."