Gino D'Acampo Restaurant Quayside Newcastle Reviews Summary

Atmosphere and Ambiance

Pros:

• "Sat upon the river Tyne with stunning views of the bridges."
• "It has a Uber vibe which relaxes you immediately with background sounds oozing from resident DJs."
• "The outdoor heaters and seating area are brilliant, and the service has always been great."
• "A great atmosphere, very spacious with floor to ceiling windows giving great views of the iconic Quayside."
• "The atmosphere was great and this was the icing on the cake!"
• "Very pleasantly surprised by this primarily Northern chain of Italian restaurants. Beautiful venue and ambience."
• "Fantastic atmosphere, great food. Had a really good time."
• "The atmosphere was very happy. But the one that stood out today was Emir. What an amazing waiter."

Cons:

• "The music was way too loud. I couldn’t hear a thing my wife was saying to me making it very hard to have a conversation."
• "Awful. Very badly organised. You have to queue for a coffee machine that needs resetting every third cup."
• "But sadly the meal was terrible sword fish dry and bland and my friend duck the same."
• "Very poor service. Disorganised. Shame because front of house greeting was excellent."
• "The restaurant was very busy for a Tuesday evening, but the staff were very attentive, especially Saba, she kept coming over to make sure we were ok."
• "Loud place to eat. Food was lower than average and we had three bruschetta also Arancini bruschetta was not crispy at all."
• "Looking forward to spending our wedding anniversary at Gino's, but left very disappointed.. the restaurant was nice and modern, but lacked noise damping so it was difficult to hear yourself think."
• "Unfortunately the service was all over the place, we waited a while to get our orders in, then clearing up the plates was a disaster."

Food Quality and Taste

Pros:

• "The food was absolutely stunning bursting full of flavour vibrant and fresh."
• "Best afternoon tea I have ever had. Beautiful fresh sandwiches & the scones melted in the mouth."
• "The food at this restaurant is 5*. It is part of the Mélina Hotel but also has a separate outside entrance."
• "The food was outstanding 👌 the service was impeccable and the cocktails were superb."
• "Absolutely amazing food and beautiful atmosphere."
• "Food extremely high quality, delicious and reasonable value if you consider who's restaurant it is."
• "Food was lovely, absolutely lovely, but service indifferent from lack of access with wheelchair so had difficulty through circulating door."
• "The food was amazing. Have vegan options(ordered vegan pizza) The atmosphere is so fancy and posh. It’s worth to go."

Cons:

• "Food Lasagne suggestion put the pesto in a side dish so you can choose how much you want on and so your dish isn't swimming with me."
• "Loud place to eat. Food was lower than average and we had three bruschetta also Arancini bruschetta was not crispy at all."
• "The food we had was delicious, cooked well and very tasty. They have a wood fired pizza oven and the pizzas looked great."
• "The food was basic at a high price. Salmon pasta had very little salmon in it. Pasta was chewy."
• "Food was lovely, absolutely lovely, but service indifferent from lack of access with wheelchair so had difficulty through circulating door."
• "Food was great, service was great however I do not like when a service charge of 10% is automatically put on the bill."
• "Had big expectations but very disappointing. The food was basic at a high price. Salmon pasta had very little salmon in it."
• "The food was great as expected, service was very friendly & the bill was very reasonable."

Service and Staff

Pros:

• "The staff were polite, friendly and efficient. Definitely worth a visit."
• "The staff were all very helpful and friendly."
• "Thank you to all the staff both front of house and in the kitchen for making our evening so magical and special."
• "Had an amazing time, food, cocktails and service was first class a big thank you to our waitress Saba who looked after us."
• "The service was fantastic because our server, Bianca, was friendly and knowledgable."
• "The staff were lovely and friendly and service was quick and good."
• "I can't rate the food since I've only gone for cocktails. It's a lovely place to sit outside, have a catch-up, and enjoy the view of the Tyne Bridge."
• "Absolutely gorgeous food, really tasty, service was so friendly and food was served quickly."

Cons:

• "The restaurant was busy and service was very slow with the waitress also missing part of our order."
• "Service from staff was amazing just maybe the chefs need a bit of passion put into them."
• "The restaurant and service are both exceptional although the pizza I got wasn't. I ordered the char grilled chicken pizza and I had to go looking for the chicken."
• "Great food but very poor service. Waited 20 mins for our first drink."
• "I had a few completely black, burnt pieces in the courgetti I ordered. Also, the parmigiana had a really unpleasant mushy and grainy texture."
• "However, the music was way too loud. I couldn’t hear a thing my wife was saying to me making it very hard to have a conversation with her."
• "Service was ok, food not so great I'm afraid. My wife had a carbonara which was pretty dry with hardly any sauce, although she did say it was fairly tasty."
• "I went as a single person yesterday for dinner, the only good thing was really the food. Best tiramisu I've had in a restaurant until now."