Address: Middle Engine Ln, North Shields, NE29 8DZ, United Kingdom
Phone: +441912576302
Rating: 4.2
based on 204 reviews.
Service
Pros:
"Service is very fast considering how busy a Sunday can get."
"Staff were very nice and polite we felt sorry for them but something is drastically wrong between kitchen and service."
"Service was excellent without being intrusive."
"The staff very pleasant and hygiene was top of the day they continually cleaned surface of toilet doors etc."
"The staff are super friendly and very efficient."
"The waitress was very good and immediately went to change the bread to a stotty bun and provided more butter."
"Our server Luke was extremely friendly, polite and nothing was a problem, he made our Christmas get together at SMHF better than expected."
Cons:
"Service was appalling and was not exactly busy took over 25 mins just to get served with first drink."
"Table service is terrible and very slow."
"Drinks took 50 mins to come due to problems with the till."
"Service was chaos from start to finish was well under staffed."
"The service from the two gents in the bar was very poor."
"Felt like server wasn't bothered got an off hand apology very disappointing."
"Service was pretty slow."
Atmosphere
Pros:
"The atmosphere is lovely, relaxing."
"Only went inside briefly, but the atmosphere seemed nice considering the current climate."
"Always a great atmosphere too."
"Beautiful place lovely outside seating areas too."
"Amazing sitting area inside and a lovely area outside to have a drink in the sun too."
"Nice pub, lovely ambience polite and professional staff."
"A very nice warm feeling inside with a great selection of food and drinks."
Cons:
"Gave table to other people so had to sit in room on our own."
"Just a complete mess from start to finish."
"Poorly managed and disorganised chaos."
"Disgusting service made to feel that we shouldn't be there form the minute we walked in off the staff!"
"Was meeting family here for a conflab about a difficult matter. Arranged to meet at 11.30 but we're horrified to find it didn't open until 12!"
"Wanted to put us up in a dark corner near the toilets at 3pm this afternoon no thank you."
"We had just been served our meal at 20.30, so not late, when a waitress approaches, asking if we will want coffee. When I said I would she informed me she was going to clean the coffee machine so basically it was now or never."
Food Quality
Pros:
"The Sunday lunch was pretty tasteless which was disappointing."
"The saving grace came from the huge yorkie, roasties and gravy which were lush."
"The meals look absolutely lush."
"What a fantastic Sunday lunch! The food is top notch."
"Menu has interesting choices, not just your typical pub grub."
"Fantastic food today - really tasty."
"The food was delicious and the staff were extremely busy but coped really well."
Cons:
"Instead, I was brought burnt scampi with burnt (but cold) chips/potato wedges (£14)."
"What I got was maybe that? But then it was drowned in bbq sauce which completely overwhelmed any Cajun spice."
"The meat was so full of fat and gristle that it couldn't be eaten."
"2 friends ordered the curried fries, with mini onion bajis and mango chutney, their plates arrived looking terrible, no effort on presentation, just slapped on the plate... the onion bajis and mango chutney were missing."
"The asian style salad which essentially looked like they opened a pre made salad bag, added loads of sauce and put it on a plate."
"The sausage meat stuffing, pig in blanket and black pudding on the triple roast was undercooked/raw. Chicken was dry."
"Tandoori chicken was tandoori-less and dry."
Value for Money
Pros:
"These meals were both around the £15 mark for comparison purposes but we didn’t feel like they were over priced, as they were very nice."
"One of my go-to places for some decent pub grub! Reasonably priced, super tasty fish & THE BEST onion rings ever!!!"
"Always love this pub/restaurant. The prices of food maybe a little on the higher side but well worth the money and great portion sizes and fantastic quality."
"Food lovely and reasonably priced."
"Good value for money, helpful staff."
"The food was great good value for money."
"Food was exceptional. Beautifully prepared and presented with very healthy portions."
Cons:
"Considering all this cost £12, in my opinion it was overpriced for what there was."
"Not worth the £18.00 I wasted."
"Overall experience took too long and not worth your money."
"£7.50 it extortionate anyway without charging extra when swapping from one thing to another."
"Took off the price of tandoori chicken and cold black pudding still cost a total of £85 not impressed."
"Would never go back very poor food, poor service not worth the money."
"Spent |£300.00 on our table felt robbed just glad I didn't tip."