Tower Computers Reviews Summary

Professionalism and Expertise

Pros:

• "Antony is highly professional; great value for money; explains things clearly and always goes the extra mile for his clients."
• "Antony diagnosed the problem and gave me a straightforward fix."
• "He was happy to tailor the solution to exactly what I needed and his good advice saved me a fortune on unnecessary upgrades."
• "The perfect solution if you are not tech savvy and need expert guidance and occasional focused training."
• "Antony's services are second to none and a breath of fresh air. He has great knowledge and technical skill, with a lovely caring personal touch."
• "Antony is incredibly talented and gifted with computers and software problems."
• "Antony is very knowledgable and patience."
• "Anthony provided a professional and expert service for us today."

Cons:

• "I was very lucky to win a gift voucher for a PC checkup and service."
• "I was getting really desperate to lose lots of stuff and he helped me out."

Customer Service

Pros:

• "Fast, reliable, flawless customer service, definitely booking an appointment here next time I have an issue."
• "Very satisfied with the speedy repair to my computer."
• "Antony is a great guy and offers a fast and reliable service."
• "He was very quick to respond to my initial enquiry."
• "Antony was on hand to help fix my laptop at short notice."
• "Anthony did a fabulous job on our laptops."
• "I've been using Antony's services for over 5 years now."
• "I have been delighted with the work done on my old lap top Toshiba."

Cons:

• "I was having problems printing some PDFs. Antony logged on to my computer remotely and solved the problem very quickly."

Affordability and Value for Money

Pros:

• "Great value for money; explains things clearly and always goes the extra mile for his clients."
• "They carry out the repair quickly and at a good price."
• "Highly recommended for knowledge and prices."
• "Very prompt visit. Quickly got to the source of the problem and sorted it for us! I am sure someone else would have charged a lot more for this assistance."
• "I highly recommend Tower Computers. The service I received was so professional from diagnosing the problem to mending the PC which is now performing like it was brand new."
• "Excellent speedy service, does a first-class job for a sensible price."
• "I highly recommend Tower Computers. After experiencing a major fault with my MacBook Pro, Antony fixed the issue within 24 hours, so I didn’t have to cancel my next DJ gig."
• "I contacted Anthony after straining the top of my laptop and he responded quickly to my request for him to look at it and said he would let me know asap what the problem was."

Cons:

• "I chose this business because of its good Google reviews."

Convenience and Responsiveness

Pros:

• "Simple booking-in system."
• "Very satisfied with the speedy repair to my computer."
• "Very quick to respond to my initial enquiry."
• "Very prompt visit. Quickly got to the source of the problem and sorted it for us!"
• "Excellent communication throughout the process."
• "Great communication and got the job done quickly."
• "The booking process to make the appointment to drop this off was extremely easy to navigate and book a convenient time slot."
• "Very efficient booking system for a 15min slot to drop off which was completed online then confirmed."

Cons:

• "Having trouble with my Laptop, a family friend recommended Tower Computers."