Address: Sea Rd, South Shields, NE33 2LD, United Kingdom
Phone: +441914561617
Rating: 4.3
based on 291 reviews.
Payment System
Pros:
"Lovely day, easy to use credit pass card, plenty of top up points and places to check balance and you can reuse your card on another visit so you don't lose your credits."
"Nice easy payment system with the card."
"You pay by topping up a card then tap to pay on each ride and they're good value for money too."
"Great day out, a tad expensive but then you expect that, very impressed with the whole system of using a top up card and just beeping it when going on a ride."
"The new card system is great!! So easy to buy credits and loads of machines to check your balance."
"The card system is brilliant you just load a card which they provide at a £1 charge with however much you can afford minimum £4."
"Great for the kiddies and I love the new card system for using the rides."
Cons:
"A very expensive, underwhelming experience which I won't do again."
"Prices are an abomination."
"Expensive for what it is, and what it is is nothing special its another tourist trap cash grab."
"Felt it was quite overpriced for what it is."
"Their new pricing system is bad value for the quality of the rides."
"I wasn’t too keen on the new 'tap and go' ride-card system for the rides and felt it was quite expensive, especially for families."
"The only thing I disagree with all the big show are non cash so you have to get park card to top and the least you can top is £10."
Staff and Service
Pros:
"All of the staff were great and very understanding of any additional needs."
"Brilliant customer service, my son left his sunglasses there after a school trip, luckily they were handed in."
"Staff were all wearing masks and sanitising rides after each use."
"Staff were very helpful, there were always staff on the ice to look after anyone who had fell or needed any help."
"Staff were all friendly. Loved that there was so many rides for younger children."
"All the staff we had any dealings with where amazing friendly and very understanding and helpful."
"Very friendly staff."
Cons:
"Rude staff who couldn't crack a smile or say 'thank you'."
"Whilst eating my noodles I managed to get in the middle of a disagreement between staff who were using really foul and abusive language which was really uncomfortable."
"Most staff are awful too. Rude, swear around the kids and smoke while strapping the kids into the ride and operating it."
"Staff seemed bored and restless."
"I have been going here for years and always put up with the rude unhelpful staff."
"Not many people wearing masks inside which was disappointing even staff."
"Had a really good time. The only downside was that the ride operators kept telling the kids their cards weren't working and made them scan them again."
Facilities and Cleanliness
Pros:
"Lots of sanitising stations around the park."
"Good practices on social distancing & hand sanitizing."
"Toilets were very clean. Definitely something for everyone."
"Staff really helpful & def seem Happy, all rides cleaned between use."
"A nice clean fairground with inexpensive rides for all ages."
"Took my granddaughters a few times they absolutely love the rides. The staff are very polite and helpful especially when you are struggling with a 2 and 4 year old. Very clean and tidy."
"Great fun with happy smiling kids who can complain, perhaps the costs, however there's plenty do see and do on a budget in the local area."
Cons:
"Absolutely packed and not many people took notice of the social distancing rules."
"On the downside and Covid related - virtually no face coverings being worn inside the arcades."
"Great day out, walked along the beaches but have to say the beach left to the amusements could do with a good clean."
"No disabled toilets and no mens toilets unless you go into a restaurant or pub, not good the council need to rectify this problem."
"The only faults I have is with the food prices and the fact that not every ride was cleaned down after use."
"Big downside was no toilets onsite for customers to use."
"The place needs a good wash to be honest."
Value for Money
Pros:
"The rides have had a bit if re-vamp and are fairly good value for money - £10 will get you on about 3 rides."
"Good old family fun park with slot machines, video games machines and outdoor rides and much much more."
"Loved that there was so many rides for younger children and that the credit prices were very reasonable for the kiddy rides between 1.5 and 2 credits."
"Something for everyone, old or young, not expensive either like it is at other fairs."
"The rides are quite modest in price, roughly £2.50 for adult rides and £1.50 for child rides."
"Great day out for the kids and not too expensive, a £40 card (you get an additional £8 of credit with that) did both kids all day."
"This is just amazing fun for all the family and good prices too foods amazing kids just love going there and winning huge prizes."
Cons:
"Wasn't there long but been a couple of times. Yes it can get a bit pricey but the staff are friendly the food is good and the atmosphere for the kids is great."
"It can be very expensive if you have multiple children and wanting to go on lots of rides."
"Great, but pricey. Be prepared to spend a lot."
"Purchased the Wristbands at £19 which seemed a good deal until you start looking around and realise that it's a pretty poor do when the majority of the rides are 'no wristband'."
"The prices are a little expensive, however on friday nights all rides are £1."
"Very expensive, cheaper rides are rubbish (according to the kids)."
"Overall a good day out for the family with plenty to keep little ones occupied as well as bigger kids! The only criticism I have is that I find it expensive for the quality of the rides."
General Experience
Pros:
"You just can't beat south shields in the summer. Pristine white clean beaches with lifeguards."
"Loads of fun to be had here for a couple of hours, something for everyone really."
"Fantastic fun for families with children plenty to keep them happy we love the waltzer the water ride is great fun and break dancer."
"Absolutely great place to visit, you can spend hours here and in the direct area."
"Loads to do, largest fun fair in the north east, located right on the beach, has plenty of amusements with pool tables slot machines, air hockey and loads more, includes rides for kids and adults."
"Located right on the beach, has plenty of amusements... good family day out."
"Ocean beach pleasure park has many rides for smaller children like the caterpillar, flying elephants, bouncy castles and others."
Cons:
"A very expensive, underwhelming experience which I won't do again."
"The website is misleading and the experience has ruined our little ones birthday. Be prepared for disappointment. Very unhappy."
"So I only got 2 CARS NOT 3 fake advertisement!!"
"It’s a really good place to go with your kids but one of the employees on spring break forget to push my bar down to make it tight I could move around really easy/someone told me the green light wasn’t on."
"This place could use some new management, or the aid of a serious vc."
"I understand there's a cost of living crisis but you can go to a bigger amusement park for about the same sort of overall price."
"You can see two lighthouses across from each other, making it a mesmerizing sight, especially during the sunset."