The Bishops' Mill Reviews Summary

Service

Pros:

• "A busy pub with speedy bar staff."
• "The mobile app is so good and makes looking at the menu and ordering significantly easier."
• "The staff were pleasant and table service was quick."
• "Quick service friendly staff can be be busy at time but plenty of space."
• "The staff are always friendly and happy to help."
• "Staff very friendly and welcoming."
• "Staff working when we visited were really helpful and friendly."

Cons:

• "Waited ages for food, only 2 of the 3 meals arrived."
• "Service was a little slow at the bar even when quiet. Seemed to come quicker when ordered via the app."
• "After waiting 25 minutes to order and having 25 members of staff pass our table for 35 minutes I tried to order through the staff passing by but to no avail."
• "The service to say the least was slow we decided to have a drink and a chat before food as we hadn't seen each other for a while."
• "Service at the bar at times it is very slow."
• "The service in this place is very slow."
• "Service usually good but today waited over 45 mins for food."

Atmosphere

Pros:

• "Lovely atmosphere and good food at good prices."
• "Atmosphere is fantastic. I've been several times and different points in the day and they've all got different atmospheres."
• "A great mixture of age groups all contributing to the trendy atmosphere."
• "The atmosphere is great."
• "Great atmosphere, great food and great service!"

Cons:

• "Front of house near windows is cold."
• "Poor atmosphere, drinks getting knocked off tables as tables weren't cleared, broken glass. Etc."
• "The atmosphere was that of a night club, which isn't my preference but it wasn't all that bad."
• "Horrible place full of two can van dammes and chavvie scum."
• "Not even cheap and definitely not cheerful."
• "Takes ages to get served as normal so no fear of getting drunk and the bar staff cannot remember who's next which leaves it awkward for the customers."
• "Terrible customer service.. Treated badly by an elderly gent taking the food orders."

Food & Drink

Pros:

• "You really do get value for money here, I've paid a lot more for lower quality food at other establishments."
• "The food is fine."
• "Food was what you expect from a Weatherspoons, reliable and decently priced!"
• "The food and drink are plentiful, inexpensive and good."
• "Decent food and good service at a terrific price."
• "The drink selection is vast."
• "Great cocktails, Prosecco and a wonderful variety of gins at fantastically low prices."

Cons:

• "Prices have risen lately so The Bishops Mill is no longer as good value as it was."
• "Can't get a table during term time because the place becomes a youth club."
• "The steaks and all the meat in the mixed grill, dry over cooked, Scampi was the same, the veg looked if it had been cooked days before."
• "The steak was possibly worst iv ever had, it was more gristle than meat, asked for it medium and it was incinerated."
• "We’ve always had good value for money here but today I ordered a pasta dish £9, which arrived in a dish the size of a side plate and the amount of pasta more suitable for a four-year-old."
• "Wait more than hours and food never arrived."
• "The batter was thick I had few chips and peas tried to cut to get to the fish I was that mad I took the lot back to the bar told the woman where is the fish keep it I paid £10.00."

Cleanliness & Maintenance

Pros:

• "Clean toilets and tables. Outdoor seating is available!"
• "The bar area was nice and clean and the table area we used had had all plates and glasses cleared from empty tables."
• "Very modern & clean. It's a typical 'Spoons where great value for food & drinks.. Very busy in nights with students ..Friendly service on the bar and breakfast was as expected..great value and free refilled coffee.."
• "Popped to Durham with my girlfriend and stopped at the bishops Mill, lovely and clean."
• "Spotlessly clean as always. The toilets are still really well kept, and just like I remember."

Cons:

• "The interior cleanliness is a bit lackluster."
• "The tables could be cleaned a little more often."
• "This place needs the odd good clean! It's great for the toilets with being on the ground floor, times the table tops and menus can be sticky, even an occasional smell arises each week."
• "Cleaning of tables could be better."
• "Sticky floor outside, sticky floor inside, sticky floor in the toilets and sticky table tops."
• "This was a poor experience on Sunday the place was quite dirty we had to ask for the table to Be cleaned twice."
• "Tables were dirty the staff uncaring."