Address: Bridge St, Metal Bridge, Durham DH6 5LQ, United Kingdom
Phone: +441740654268
Rating: 4.4
based on 218 reviews.
Food Quality
Pros:
"What turned up was like Moby Dick, it was huge, excellently cooked, chips to die for and mushy peas."
"The food was lovely, portions were big and very reasonably priced."
"Absolutely fantastic I got the special which was panaculty and it was nothing short of fantastic, portion was huge and came with bowl of veg."
"Excellent value. Delicious home made sweets to follow if you have room."
"food was excellent with quick service"
"Freshly cooked, good portion size, we took the end home in a box."
"The food was amazing, best meal out we've had in a long time."
Cons:
"Sorry guys but the food was not great."
"The food wasn’t very good either, it tasted like it was out of a packet, and nothing seemed fresh."
"Had chicken and could tell it had been frozen as it had a weird skin, was grey and dry."
"It just tasted like it came out of a can or packet."
"The food was dry and had no taste."
"we found that there was more batter than fish and the chips were undercooked and swimming in grease"
"The food was absolutely awful her chicken meal was swimming in grease dads meal was chicken that had been kept under hot lamp and was hard and awful."
Service
Pros:
"The, staff are very pleasant and welcoming."
"Staff seem so much happier more welcoming and cared that you enjoyed it."
"They said they could have us seated shortly as a group was about to finish."
"The staff were very attentive and friendly."
"The servers were very attentive to us, making sure everything was okay."
"Staff were great, the food was delicious."
"The staff were friendly and helpful."
Cons:
"When I got up to complain about the long wait we were told by a very rude server that they had a big table in that is why they were behind."
"The girl who served our food was also quite abrupt and not friendly at all."
"the older lady on the front is a disgrace, so rude with customers and other staff"
"service behind the bar from person taking payment was disgusting, rude and inappropriate!"
"Very poor service from the old grey haired lady behind bar"
"Only gripe unfriendly female staff behind the bar."
"The staff are not the friendliest either, rather standoffish actually."
Atmosphere
Pros:
"Great atmosphere."
"Spacious character pub with first class service."
"Friendly staff and warm atmosphere."
"The atmosphere is cozy, the service is impeccable, and the food is simply delectable."
"The atmosphere was really good even the background music was nice to listen too 80'90's."
"Lovely cosy pub with excellent service from very hard working attentive staff!"
"The pub was warm and welcoming and full of Christmas spirit."
Cons:
"If you don't eat you are told to sit on high stools out of the way."
"Considering the poor choice of vegetarian options, you would expect them to at least have the ingredients to make the options they advertise."
"Outside garden area needs some TLC as most benches very shaky."
"Too many tables reserved in conservatory."
"However, the atmosphere in this place is crazy dead."
"We sat in a dark dismal corner."
"Sat in beer Garden, was clean and well kept."
Value
Pros:
"Also was less than a tenner so value, and taste."
"Extremely good for money."
"Absolutely amazing food and massive portions for the price."
"The prices were just right too."
"It's not overly expensive and I find it quite competitive in price."
"Prices extremely reasonable for what you get."
"Beautiful food and very large portions - prices are so cheap considering the quality & quantity they give you."