Venue Cymru Reviews Summary

Venue & Atmosphere

Pros:

• "Lovely venue, first time visit to see Jools Holland and his Rhythm & Blues Orchestra."
• "Who needs the West End when you have this little gem on your doorstep."
• "The building is a modern place with nice clean facilities."
• "Very attractive theatre with restaurant and Bar. Disabled seats available with space for wheelchairs."
• "The auditorium was well spaced with excellent views of the stage."
• "Really spacious venue for gigs, definitely go again if one of the bands I like plays there."
• "I have always found it to have a warm and welcoming atmosphere and it extremely comfortable."

Cons:

• "The reception area has a council sports centre feel."
• "The bar was like a cold hospital waiting room."
• "The complete row of seats seemed to be moving all of the time the show was on."
• "The seating in the theatre wasn't comfortable."
• "The auditorium was very hot and stuffy."
• "However the bar being closed prior to the interval & strong smell of urine from the nearby toilets, are unacceptable."
• "This building has the feel of Sainsburys crossed with a conference centre."

Staff & Service

Pros:

• "Was VERY impressed with staff extremely helpful."
• "Staff were ALL incredibly rude at tonight’s gig."
• "Absolutely delicious 3 course meal delivered from curtious, polite and friendly staff."
• "The lady on the box office counter was lovely and very helpful."
• "The staff in the restaurant and Venue Cymru were very friendly and helpful."
• "Staff in bar, stewards, everywhere and the Lady with a welcoming smile greeting from the car park at the back was a lovely surprise."
• "Staff friendly and helpful."

Cons:

• "A little less Hitler type attitude would go a long way."
• "Sadly, the people sitting next to us were very drunk yet still managed to get more drinks at half time."
• "The bar people I have never seen incompetent people behind the bar."
• "Most staff looking very disinterested and disorganised."
• "Trying to get a pre show drink was a joke."
• "Was met with disdain from receptionist."
• "However the hushers/ticket come seating staff need to be a bit more relaxed."

Accessibility & Facilities

Pros:

• "Easy walking distance from town centre - right on the seafront."
• "Sufficient capacity at the bar despite the circle bar not opening."
• "Good access and comfortable seating."
• "access was brilliant."
• "Great facilities from a large car park to bars and shop for sweets and pop to a fantastic theatre."
• "Good accessibility with dedicated wheelchair spaces and helpful staff."
• "This venue is easily accessible from either front or back."

Cons:

• "Limited Parking in car park."
• "The seats are awful, not comfortable with poor legroom."
• "Toilet facilities are too limited for a venue of its size."
• "Not many toilets so the queues for the ladies can get long."
• "One thing lacking is disabled parking spaces."
• "Only 2 Lifts (4 person each) near main entrance, considering mostly elderly customers who use the lifts!!"
• "Utterly terrible parking situation, doors locked on one side, doors not functioning"