The Firehouse Somerset Reviews Summary

Atmosphere & Decor

Pros:

• "One of the best pubs I have ever been to. Great atmosphere, beautifully decorated."
• "A really lovely setting, a reasonable selection on menu and service also attentive but food was tepid and the plates cold."
• "Warm and welcoming atmosphere with great decor throughout."
• "totally bowled over with the atmospherics and delightful quirkiness."
• "The atmosphere was perfect, a good volume for ambient music, with a rural cottage feel from the area we were seated."
• "Brilliant pub concept. Wonderful atmosphere, good beers, including their own, amazing Pizzas cooked in their own oven in front of you."
• "Love this place. Amazing atmosphere helped due to the different areas which make it feel cosy and intimate."

Cons:

• "Personally, I prefer not to sit downstairs as it has no natural light and strikes cold."
• "Mixtue of Old Buildings with Modern Fittings laid out overseveral levels that are accessed by open flights of stairs and not suitable for elderly or disabled customers."
• "It feels like this place has a lot of potential to be really good but it's just not there at the moment."

Service

Pros:

• "The staff are highly efficient, accommodating and courteous without being effusive or sycophantic."
• "Food was excellent and very well presented, staff very attentive."
• "Really friendly and attentive staff, and best of all great food."
• "The service from the staff was fantastic. They were attentive but also as well they did not hang around either, a fantastic blend of service and space."
• "Great food for all and service despite weather was given with a huge smile."
• "The service superb, especially as we were tucked away a bit, well away from the main part of the pub."
• "The staff were friendly engaged and nothing was too much trouble!"

Cons:

• "The only reason to not give 5 stars was the slow service. The place wasn't rammed but we struggled to find a member of staff to order more drinks."
• "We waited around half an hour for our table beyond the time we had booked."
• "Beautiful surroundings to sit and eat and chat, however service very slow had to wait for drinks nobody checking if we wanted more."
• "The service then went downhill as no check backs to the table and no offer of another drink."
• "Service was bad, food was pretty poor with portion sizes not matching up."
• "The waiting staff were not the most attentive and did not seem to be able to cope with being so busy."
• "Service could be a little better especially at the price point of the food and drink."

Food Quality

Pros:

• "Lovely place to eat. Food is great and it has several different room styles."
• "excellent place. loved the pizza I'm not ramsay or someone like that but the pizza I had was just right."
• "A lovely pub with a cosy bar and the added bonus of amazing food."
• "Absolutely amazing pizza."
• "Food was incredible, really lovely attentive staff and everything you could want for a family meal."
• "Best pizza around! And it's Italian style rather than American. Proper wood fired stone oven."
• "The food was exceptional - ricotta and spinach parcel with the BEST shot of gazpachio, fresh, crisp, tasty salad with skinny fries cooked to perfection."

Cons:

• "A really lovely setting, a reasonable selection on menu and service also attentive but food was tepid and the plates cold."
• "My main course and the atmosphere was lovely, however when it came to desert I had the parfait which was unfortunately still frozen to the point that I was unable to get my spoon into it."
• "Food could be better for the price based on my last two visits for lunch which were a bit lacking in taste vs value."
• "Extortionate prices for poor quality food £55 for a pizza, 2 pints of coke and a burger meal. Pizza was very burnt and bland and the burger had little flavour."
• "The Ciabatta was horrible and overall the food was not as good portion sizes and therefore value."
• "The pizzas are ok but honestly nothing special, and the toppings are a bit stingy."
• "Food was ok. 5 of us. 2 had disappointing courses, which is unusual for firehouse."