Imperial Hotel Reviews Summary

Food Quality

Pros:

• "The food is great."
• "The chef's dishes are good."
• "The food was excellent and great value for money."
• "All the food was cooked to perfection and served with a smile."
• "Great place to eat the food is excellent."
• "The food is fantastic."
• "The food was wonderful."

Cons:

• "I thought in our case that the food let the place down, it was average at best."
• "Food at The Terrace isn’t as good as you would hope for both dinner and breakfast. (cold/not cooked properly)"
• "The scampi and chips wasn’t bad, perhaps a little more scampi and a little less batter would have improved it."
• "After eating the mousse and fruit scones I felt extremely ill."
• "I booked a table mid week in their terrace restaurant for their Sunday roast... I had trouble chewing it."

Service

Pros:

• "The service was brilliant."
• "Absolutely fantastic service."
• "Waiters and bar staff were so friendly and went out of their way to please us."
• "All waiting staff were polite and attentive."
• "All Staff members are very helpful, courteous, friendly, caring and professional as well."
• "The staff and service is great."
• "Staff are excellent, go above and beyond to make your stay enjoyable."

Cons:

• "The table next to us although seated after us had priority service."
• "Speed of staff clearing tables when a group left could do with some work."

Accommodation

Pros:

• "Great view from our sea front room with the added bonus of air conditioning."
• "Recently renovated bathroom and decorated room."
• "The rooms were nicely furnished, were a comfortable size and were well clean and maintained."
• "The room was spacious, and well equipped."
• "Our rooms were not big but were very clean & well presented."
• "Rooms are smallish but immaculate and very well equipped."
• "We had a newly refurbished room with a very spacious bathroom."