Yamabahçe Reviews Summary

Food Quality

Pros:

• "The food is so delicious and worth the try, especially the kofta and the halloumi, with chai would be a perfect brunch."
• "Food also came fast and portion size was good."
• "Fresh ingredients which taste fresh. Meat is fine cuts."
• "Enjoyed authentic, high-quality Turkish food in a fantastic atmosphere."
• "Everything is carefully prepared and presented."
• "The smile pile of rocket that came with it was fresh and healthy-tasting."
• "The food at this restaurant is mediocre Turkish cuisine, I had the lentil soup and lahmacun which was OK."
• "We were blown away by the speedy, and very polite service! In such a busy place it's even more impressive that they're so attentive and lovely."

Cons:

• "However, the food was lacking in flavor and didn’t really taste like anything."
• "The food is very salty, the service is average at best, prices I would say a bit high for what it is."
• "The food was bland, the service was incredibly rude, and the hygiene was very questionable."
• "The kebabs were dry and tasteless, the rice was undercooked and hard, and the salad was wilted and soggy."
• "Food isn’t amazing though, I have had better Turkish food in London."
• "It was the worst restaurant I’ve ever been! Food is disgusting service is disgusting everything is horrible and dirty!"
• "Fresh juice was in a tiny glass - definitely not value for the price."
• "Kuru fasulye is about half a portion than before."

Service Quality

Pros:

• "Service was definitely better second time around the staff was very nice and polite."
• "Our waitress, Barf, was excellent, providing top-notch customer service during our brunch."
• "Service is excellent and very attending."
• "Once we were seated we were attended to swiftly."
• "However, every minute is worth it, the waiters and waitresses are generally very friendly, the service is efficient."
• "The service however was slow, it was difficult to get the attention of staff and they were forgetful with our order."
• "The service is unmatched. The staff truly cares about your experience."
• "Friendly staff, quick service and reasonable prices for large portions."

Cons:

• "The service is so bad, I would give them one star for the service and 5 stars for their food."
• "The worst restaurant i have ever been, having in mind that is in a good location. Shame. Rude staff."
• "Had the worst customer services today at Yamabahçe. Rude waitress/ and waiter."
• "I was surprised there was no emphathy for a women on crutches and he actually asked us to get back into line."
• "The waiter did not know what he was talking about and when i asked where is the rest, he responded because the kitchen is closing and nothing left."
• "The food was ok. But service was one of the worst experiences ever. Extremely rude staff."
• "We were kept on hold by the manager even though there was an empty table."
• "We struggled to order and had to call the staff multiple times, when food arrived it arrived without bread and we had to wait until food became cold."