Nautico Lounge Reviews Summary

Atmosphere & Ambience

Pros:

• "The vibe was brilliant and reminded us of our favourite eatery in York."
• "Chilled out vibe in this warm, welcoming, eclectic and comfortable place."
• "Absolutely love this place. Quirky with a chilled ambience."
• "Well chilled and lovely sunny garden area which was a pleasant surprise and bonus☀️👍☀️."
• "The atmosphere is great, especially in the evenings with the candles lit."
• "Place was busy but with a very relaxed atmosphere!"
• "Great funky atmosphere, friendly fun people."

Cons:

• "Nice place, but waited ages for a table, then another 45 minutes for the food."
• "Strange decor & atmosphere. Busy. Lots mums & babes, bit noisy."
• "The only point to note is that it's a large high celinged room which, if busy, might be a bit loud for some."
• "Too noisy, couldn't have a decent conversation because of the loud music."
• "Live music as we entered was too loud as was the music that followed it."
• "The acoustics inside are not too good, so it can seem noisy and doesn't feel relaxing."
• "The main issue for me was the lack of control over the inside environment, screaming children and barking dogs."

Service & Staff

Pros:

• "Excellent quality food and great service."
• "The staff were very attentive to needs."
• "Really lovely, happy welcoming staff, efficient and polite."
• "The staff were lovely and friendly, Lauren was amazing."
• "The staff very helpful friendly incredible services I felt more calm relaxed and comfortable while enjoying my coffee."
• "Staff were very friendly and liked a laugh."
• "The staff are friendly and the atmosphere is great."

Cons:

• "Absolutely awful experience. The manager was incredibly rude and fronted up a friend of mine; she was in her face, yelling and pointing and handled the situation awfully."
• "No one came back to check on us after the food was served."
• "The service was poor... they didn't seem to know how to successfully do table service and seemed to wander around a lot not doing much."
• "Never go here, arrived at 745pm, slow to take orders, an hour and 10 minute wait."
• "Very strange experience! Greated by very scuffy and stressed chap at the door."
• "The service was poor... they didn't seem to know how to successfully do table service and seemed to wander around a lot not doing much."
• "Sometimes I get the impression the staff can seem distracted at times when there are customers waiting."

Food Quality & Options

Pros:

• "Food options were vast catering for gluten free and vegan. All really tasty."
• "Food served was delicious."
• "The food was fresh and hot."
• "Highly recommended."
• "We had breakfast there which was delicious."
• "Food is delicious, we've eaten here twice in the last week!"
• "The food was great and it arrived quickly."

Cons:

• "Went for lunch, Saturday pasta choice was off the menu, didn't leave much choice for vegetarian."
• "Quite a lot of the menu options weren't available."
• "Bang bang chicken lacked spice."
• "Other food was poor quality and lazily produced."
• "Both my wife's and son's buttermilk chicken in their burgers were overcooked (nearly burnt) and very dry."
• "The food not, my burger was missing the pulled brisket, the slaw tasted old and the burgers were burnt."
• "The food was really bad... the poached eggs were half raw."