Address: Moorgate Rd, Rotherham, S60 2AG, United Kingdom
Phone: +441709829299
Rating: 4.5
based on 487 reviews.
Food Quality
Pros:
"From the service to the food a complete 5* experience."
"The food here is very good, the portion sizes are huge."
"Outstanding food set in a modern spacious restaurant with food to die for."
"The homemade cheese sauce is to die for."
"The food was absolutely amazing and the customer service from your staff also."
"Fantastic food and friendly service especially as we came with our two young children."
"The food was fab, portion size was huge definitely get value for your money."
"Absolutely amazing food ! Great play area for kids and a lovely outside area."
Cons:
"However, it was a bit over cooked and dry."
"We all had garlic bread starter which was soggy."
"Whilst the meat tasted amazing, the potatoes were burnt and quite hard."
"Food tasted really nice. Very well presented. We had chicken for a Sunday lunch option but the chicken looked like various off cuts of leg stuck together."
"My wife had the burger which was a bit tough & chewy."
"The beef burgers were SO pink."
"I had a rump steak cooked rare as the sirloin had run out, was nicely cooked and came pink. BUT was tough and chewy."
"Waited one hour for food. we didnt mind if they were cooking fresh. but items arrived cold!"
Service and Staff
Pros:
"Staff were all lovely, polite and not impatient when we couldn't decide what to order."
"The staff were very friendly and welcoming and it felt like nothing was too much trouble."
"Service was perfect, lovely friendly staff, very professional."
"All of the staff were extremely welcoming and friendly, very accommodating."
"The staff treat you like royalty."
"The staff was lovely, polite and created an amazing atmosphere."
"We were greeted as soon as we walked in and requested to sit outside, which was obliged."
"Service was fast and our waitress was lovely we also tried the new cocktails the gin fizz was lush."
Cons:
"Unfortunately the chef didnt read our allergies and therefore my son has been let down."
"Manager wouldn't even discount anything although we was told we could get a 10% discount."
"Wait was a bit longer than I'd like, maybe 40 minutes."
"Service was poor. It was almost impossible to get the server’s attention."
"We had to intercept someone and ask for everything we needed, e.g. more drinks, dessert menu, dessert to order, the bill, etc."
"The major down was the service. The waitress was nice & polite but we waited approx 1hr from ordering."
"Service was absolutely appalling. We had to ask for everything we needed."
"Felt rushed in ordering as soon as we was seated. Waited 30 minutes for starters and a further 40 minutes for main."