The Moody Mare Reviews Summary

Menu Variety

Pros:

• "Good choice of food on the menu."
• "Good selection of gluten free options, and the staff were very friendly."
• "There was a special valentines 4-course menu which was reasonably priced."

Cons:

• "Only criticism is that the menu was a bit lacking and could be improved."

Ambience and Setting

Pros:

• "Inside it’s oldy worldy but really lovely."
• "We ate out in the tipi area which was heated and really lovely."
• "The setting was amazing."
• "It had a romantic Morrocan vibe."
• "An amazing evening, hygiene levels to the highest, very unique as per pictures."

Cons:

• "Restaurant was a bit too chilly for our liking (behind the bar)."

Service

Pros:

• "Staff couldn’t be more friendly and attentive."
• "We didn't have to wait too long in-between courses."
• "Warm, friendly staff are underestimated."

Cons:

• "The venue was fully booked, and service could have been slightly better."
• "The gentleman behind the bar was a little bit rude to us."

Food Quality

Pros:

• "Food was really nice."
• "The meals were delicious."
• "The veggie roast was tasty & a great alternative to meat!"
• "Food was fairly priced, tasted great and was generous portions."

Cons:

• "But sadly the food was not. Our steak was tough chewable and full of fat."
• "Food was awful!"

Price

Pros:

• "Starter, main and dessert, plus a drink each was £75, so not bad."
• "Price is spot on."

Cons:

• "£6.95 for 3 scoops of half melted ice cream which was full of ice crystals."

Kid-Friendly

Pros:

• "With two separate outdoor areas, one with children's playground."
• "5 stars for the Moody Mare, the teepees and outdoor beer garden make for a great place to bring the kids."

Pet-Friendly

Pros:

• "Cosy restaurant, entered from side entrance welcomes dog owners in bar area."
• "Nice added bonus that the pub was dog friendly as well."

Accessibility

Pros:

• "Large car park, which is always a bonus."
• "We sat in the Tipi, was really clean and tables spaces out nicely."

Cons:

• "Cons:- getting out the car park with people driving flat out towards you."
• "This restaurant is not accessibility friendly especially for anyone who is in a wheelchair."

Special Occasions

Pros:

• "Moody Mare made our Valentine's evening worth it."
• "We had our wedding reception here and we couldn't have asked for any more of the staff."

Cons:

• "Came here for early dinner after a local walk... very strange as i picked the pub to sit in but was told that the Tipee was the only option to eat in."

Customer Experience

Pros:

• "Would definitely recommend a visit."
• "Very highly recommended."

Cons:

• "Service was really slow and they didnt seem overly busy."
• "It’s just a shame that the bar man was so strange and kind of rude to us."

Cleanliness & Safety

Pros:

• "From our temperature taken on entry and all staff wearing masks, we felt totally at ease throughout our meal."
• "We were temperature checked and given hand sanitizer on entrance and had excellent service throughout."

Cons:

• "Toilets were also a state and the loo seat had a previous person's 'present' on it."

Value for Money

Pros:

• "Very good value for money."
• "Fantastic value for money and very generous portions."
• "In the government scheme, so it was great value."

Cons:

• "But for £12 I don't expect my peas to be hard and the chips not cooked properly."
• "Overpriced for the amount and quality of the food."

Management Response

Cons:

• "When the issue of accessibility was raised with the staff, there was no real understanding or help given."
• "The manager wasn't apologetic, just said he would give us a free drink (which never materialised)."