Cock Crow Inn Reviews Summary

Category: Pub

Address: Mill Ln, Hebburn, NE31 2EY, United Kingdom

Phone: +441914285730

Rating: 4.1
based on 152 reviews.

Service

Pros:

  • "Exceptional service from Jack and Niamh."
  • "Lady on duty was very pleasant!"
  • "Waiting staff and bar staff exceptional, friendly and polite."
  • "The staff were very friendly and welcoming."
  • "The staff were amazing running back and forward with everything we needed!"
  • "Very helpful, friendly staff."
  • "The staff here are great. Very helpful, warm and welcoming."

Cons:

  • "Staff seemed disinterested."
  • "The sheer inflexibility and jobs worthiness from staff was extremely disappointing."
  • "When leaving we felt rushed as staff were hovering and started wiping the table before we had left the table."
  • "Stood at bar while member of staff took 3 orders, other member of staff at bar said someone will be with me. Walked away, came back then served someone else."
  • "He mentioned this to the waitress who just laughed and stood there."
  • "The staff seemed completely uninterested in their jobs and it totally ruined the atmosphere."
  • "Had to wait some time to be seated even though not particularly busy."

Food Quality

Pros:

  • "All 3 were cooked to perfection so if you ask me would I go again definitely yes."
  • "It’s was very scrumptious."
  • "Pizzas and burgers are excellent and affordable too."
  • "Stonebaked pizza was beautiful 😍."
  • "Absolutely unreal food!!"
  • "Food cooked to perfection, hot, good portion size and the service was faultless."
  • "The food for each of us was delicious. 2x vegan vegetable pizzas with vegan chips and onion rings done in a separate fryer."

Cons:

  • "The food was terrible the fish was awful both my husband and mother in law left theirs and my chicken was barely warm."
  • "The chicken was so dry it stuck to your throat."
  • "Had a very disappointing meal today... steak was overdone and very hard and the peppercorn sauce I ordered first one came freezing cold."
  • "Well what can I say beef was tough roasts potato burnt and the mash was powdered potato bloody awful..."
  • "Sausage and mash was horrible. Cheap sausages and smash potato."
  • "The medium rare steak was like leather. I couldn’t chew it very disappointing."
  • "The steak was well done and very dry, infact all the meat was dry apart from the gammon."

Ambience & Cleanliness

Pros:

  • "Great family orientated garden. Kids climbing frame and slide."
  • "The place it’s self is always extremely clean, toilets included."
  • "Lovely, clean, friendly atmosphere."
  • "The environment was clean and Tidy with a great atmosphere."
  • "What a Brilliant, bright bar and restaurant area... with a sun catching garden outdoor space."
  • "Very large car park and easy wheelchair access."
  • "Lovely atmosphere and very pleasant staff, we were served quickly."

Cons:

  • "Was a bit empty inside but filled up later through the day."
  • "Every 5 minutes someone (either a kid or someone going for a smoke) would walk out the door and not shut it behind it, freezing the rest of us sat near the door."
  • "Tables and chairs were terribly worn and dirty."
  • "The Yorkshire pudding were the toughest I've ever had, unedible."
  • "Everything was overcooked and dry except the chips which were undercooked and hard."
  • "Highchairs don't come with a tray and no amount of suction bowls we have the little one swipes it off the table."
  • "The base was underdone and gluey, the cheese and pepperoni had no taste at all."

Value for Money

Pros:

  • "Pizzas and burgers are excellent and affordable too."
  • "Order at the bar and they will bring the food your table. Lots of families here with young children. Very good value for money."
  • "Decent pub. Went for Sunday dinner and it was pretty nice and good value."
  • "Great value generous portions."
  • "Very friendly service and very nice food at decent prices."
  • "Amazing value for money and my little one had a fab time."
  • "For a chain pub the bait was lovely with a big selection, has an area for the bairn to play, canny choice of drinks and all fairly priced, young staff but very attentive and we leave feeling well looked after."

Cons:

  • "Nice enough inside but bought the ultimate burger for Β£11.50 which you would imagine was how it sounds. When it came out it was on a small plate with a dozen chips and looked like something Ricky Gervais ordered from afterlife."
  • "Food is very expensive for what it is like 12 quid for a normal burger."
  • "More times than enough when we come out on a Sunday with our friends, there is either none or just one real ale on for the men."
  • "Not great portion sizes based on the prices."
  • "Bit pricey for what it was."
  • "I've still never had the foot long hot dog πŸ˜’ Every time I just get three sausages in a bun and the old tired excuse that they're out of stock."
  • "Absolutely disgusting! Over cooked food. Food didn't arrive all together in a group of 7!"

Family & Pet Friendliness

Pros:

  • "Great family orientated garden. Kids climbing frame and slide."
  • "We have been a few times now staff are lovely, food it great and we took are dogs with us last night for the first time as they have a area for pets."
  • "Love the treats and blankets for dogs and the desserts are to die for!"
  • "To top it all off it’s dog friendly, in fact…they’re made just as welcome as anyone else with blankets and treats just by the bar!"
  • "Great place to bring your beloved dog."
  • "Best dog friendly pub we have been too."
  • "Nice pub good meals good how they except dogs but think they should allow them in bar area not just in glorified room out the back."

Cons:

  • "There was no other people with dogs so we felt a wee bit left out."
  • "Wheel chair Access from beer Garden is up a sloped path, and around into the front doors, no rear Access."
  • "Highchairs don't come with a tray and no amount of suction bowls we have the little one swipes it off the table."
  • "Good play area for children and again request that adults are present."
  • "This place caters well to children with play area and is also easily accessible to wheelchairs."
  • "Unfortunately, would never come back. Absolute disappointment on all fronts."
  • "I won't be back again."

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