The Botanist Broadgate Circle Reviews Summary

Service

Pros:

• "The service was excellent."
• "Service was good. The bartender was more than happy to let me try my choice of drink before ordering."
• "Staff were friendly and didn’t make you feel like an inconvenience."
• "The staff were cheerful and accommodating and the food was quite nice, considering it was mass-catered."
• "Waitress was friendly & even got me a sneaky iced latte even though it wasn’t on the menu."
• "Great service also from Restaurant staff. Very polite and friendly."
• "Service was impeccable. Shout out to Lucy for being so attentive and making sure our drinks were full at all times for bottomless brunch."

Cons:

• "Food serving was slow."
• "Slowest service ever. Given that this is a restaurant in a business district, I was disappointed that the waiter was stroppy with us when we queried why we'd been waiting so long for our food."
• "We had to wait a while to be served, and then waited for a long time for our meals."
• "The service was a little slow for a place that was quiet."
• "Service was also slow and no one seemed to care."
• "Terrible service, left waiting to be served."
• "Inattentive wait staff being difficult about doing basic adaptations to food for individual patrons."

Food Quality

Pros:

• "The salmon ceviche was oversalted."
• "Vanilla cheesecake with Mango and Lemon Balm and banana chips was yummy."
• "We went for brunch and the food was great."
• "Food was delicious."
• "The food was quite nice."
• "Food was fresh, tasty & well cooked."
• "The food was absolutely delicious! Fast service too."

Cons:

• "Paid hundreds for mediocre food and terrible service."
• "The food was basic and not worth the money."
• "By far one of the worst restaurant experiences I've had."
• "Food is very basic."
• "Food was really bad, burger was dry and fishcake was burnt."
• "The food needs a lot of improvement."
• "Both me and my friend’s food is very salty and I even found hair in my food."

Atmosphere

Pros:

• "Atmosphere and aesthetic are really lively and fun."
• "The atmosphere is great and decor is lovely."
• "The vibe was brilliant."
• "Great looking bar, serves good range of drinks."
• "Great vibe especially when the sun is out."
• "The ambiance of the restaurant was cozy and inviting, making for a great atmosphere."
• "Lovely place, beautiful decor, amazing for pictures."

Cons:

• "Strange place, full of terrible people and an awful jazz duo."
• "Music far too loud to be able to hold a group conversation."
• "It has a large upstairs area which gets often crowded with people after work and a smaller cosier area downstairs for more private conversations."
• "Too crowded with not enough bar space."
• "Minus points for that and for the whole place being too dark."
• "This means that it is exceptionally loud both with clientele and music, not great for a dining experience!"
• "Music is too loud and not suitable if you want to sit down and have a conversation."

Value for Money

Pros:

• "You definitely get your monies worth."
• "They kept the bubbles coming, great service, amazing price."
• "Regarding the £9.99 drink option, that you cannot complain with."

Cons:

• "Extremely expensive even for central."
• "Brunch sharing plates are nowhere near enough for the table and definitely not value for money."
• "For £50 + service charge per person choose somewhere better!! I wish we did."
• "£13 for a single vodka, fresh lime and soda. Purely criminal and not worth it."
• "The total price came to £60 for just two plates and two small drinks."
• "Each cocktail was around £11/12 but were served in small glasses."
• "Over priced drinks!"

Management and Staff

Pros:

• "Excellent atmosphere and very nice place staff is very good especially management is very good and security are really very best my working experience is really good for here thanks for giving me a job for here I like that place."
• "Staff are all fantastic and polite."
• "The bouncers on the door are great - polite, welcoming and engaging."

Cons:

• "The 'manager' said she would fix the issue, but ended up LEAVING THE PREMISES AND TELLING NO ONE."
• "The manager came over and shouted at us for having them and then confiscated not only the wine we had put on our table but our wine too!"
• "AVOID AT ALL COSTS! Last night, my boyfriend was BREATHALYSED when going to the toilet."
• "Terrible experience this evening - starting from the bouncer who repeatedly made racial assumptions."
• "Rude People, we couldn't order for a long time and the food came cold for almost anyone at the table."
• "One of the security with a shaved head was unnecessarily aggressive and unpleasant."
• "They employ bullies for staff who are rude, obnoxious and thoroughly unprofessional."