Wheatlands Farm Reviews Summary

Service

Pros:

• "Staff are excellent and food is top notch, and always delivered rapidly."
• "Service was quick, staff were very polite and welcoming."
• "Steve and the staff were very attentive, cheerful and professional."
• "The staff are very polite and swift to mitigate any concerns you have with your service."
• "All the staff at Hungry Horse go the extra mile, and all are extremely friendly and courteous!!"
• "The staff who served us too couldn’t have been any more helpful and attentive and really made us feel welcome and valued."
• "Customer service was fantastic."

Cons:

• "When I asked for Tea instead it appeared a chore."
• "When l mentioned it l was met with a 'not bothered' attitude from one guy."
• "Last time was spoken to like an idiot by a member of staff but this time, got ripped off."
• "Absolutely shocking!!!! Manager with an attitude because he didn’t have enough staff(his words) shouting in front of other customers."
• "Tonight it was poor service, lukewarm food and we had to ask for items that should have come with the meal."
• "The staff could hardly be bothered to serve, in fact my meal was slung on the table in front of me."
• "Shocking service by the 2 male waiters that were on last night."

Food Quality

Pros:

• "The Mexican Pasta Salad, which was spiced to perfection."
• "The food is excellent value but the pub has something which is hard to find or buy a landlord and landlady who care about the customers and have done so for many years along with friendly staff."
• "Food lovely and great atmosphere will definitely be back when we travelling that way again 👍."
• "The food was exceptional and the friendly welcome, care and attention from two staff."
• "Food was delicious and the warm chocolate fudge cake with ice cream was gorgeous."
• "Food was superb, placed in a quiet corner as my son is autistic and doesn't do small crowded spaces well, they also did what I requested with my older son's piece of cake and out a candle in it as it was his 19th birthday when we visited, brilliant staff."
• "Food was cooked perfectly, very tasty and hot."

Cons:

• "Food today was substandard the full breakfast came with very burnt toast and very fatty bacon... The chicken pie and chips were cold and was not enjoyable."
• "Food on the other hand is not up to much, chicken is like rubber, Sunday dinner comes with rock hard potatoes, chewy meat and microwaved mash."
• "Had mini mixed grill sausages tasted terrible. Chicken fillets pure white & Not cooked in center."
• "Meal was over cooked. Garlic Mushrooms like bullets Steak grissly over cooked."
• "Basic pub food that was almost cold on arrival."
• "We had Sunday lunch which was awful, It was cold watery veg not cooked properly roast potatoes like rubber hard to cut the only good part was the beef."
• "The Chicken Club looked like something they'd microwaved straight out of the freezer."

Ambiance and Facilities

Pros:

• "A great pub in an old converted farm building."
• "There is an outdoor play area for the kids to play and there is the wacky warehouse there too."
• "Lovely restaurant child friendly with indoor soft play and outside play area."
• "Excellent service and a really nice atmosphere."
• "Inexpensive, great atmosphere, swift and pleasant service."
• "Very large establishment that has a very extensive, well priced menu, and a huge choice of beers and lagers on draught."
• "Good car parking, indoor and outdoor play areas, nice cosy decor."

Cons:

• "It is very dated and needs a fair bit doing to it but the kids love it."
• "Although lots of badly behaved lots children in bar."
• "The male toilets smell real bad as you go into the toilet passageway."
• "Oh this place could really do with a refresh. Unfortunately it is beginning to look shabby."
• "£5 per child to play so £10 for us before you start. Play area dirty, no atmosphere, food rubbish."
• "On opening the door to the hallway to ladies toilet the smell of urine was overwhelming."
• "There was a huge metal fork in the ball pit in the soft play area."

Value for Money

Pros:

• "Cheap and cheerful family friendly pub serving your standard range of pub food at good value prices."
• "Food isn't spectacular but is nice and great VFM especially if you sign up to offers via email or choose the nightly special deals."
• "Fantastic food and service. No complaints at all."
• "Food menu is varied and very reasonably priced."
• "Good food at reasonable prices. Extensive menu."
• "Food was top notch at such a great price for a family of 5."
• "The best value food in Redcar made better by Dave and Loz who have managed since it opened 15 years ago they are exceptional in customer service backed up by friendly staff."

Cons:

• "Only downside was price of some of the drinks."
• "£5 per child to play so £10 for us before you start. Play area dirty, no atmosphere, food rubbish."
• "High Price but you're Paying For High Top Food and the 5 star Service so I don't see why people should say this place is too much or the price is too High."
• "Very small portions for the price me and my family will not be seen again in this place."
• "Worse curry sauce because only 3 pieces of chicken, stale popadom, and lasagna nothing in the dish."
• "Absolutely disgusting chicken fried steak meal sent it back got another almost as bad meat like a brick sloppy bread won't be going ever again."
• "The larger plate for children over 8 on the children's menu was disappointing."