Story Book Reviews Summary

Food Quality

Pros:

• "The food is varied and tasty."
• "The beef and turkey were melt in your mouth, I've never tasted meat like it."
• "Had Katsu curry and hunters chicken between us and both found it tasty."
• "The meal was very nice and the price very reasonable."
• "The food was tasty, hot, and plenty of it."
• "We enjoyed the carvery as there was a good choice of meats and vegetables."
• "The carvery was excellent, the veg fresh."

Cons:

• "Standard bland carvery, the food looked like it had been standing there all day and was dry."
• "The sausages were dried up and tough to chew, the steak was ordered as medium rare and I have seen less well done cremations."
• "Food came cold just an awful day and an awful waste of money."
• "Nephew ordered fish and chips and the fish was most batter."
• "Cabbage was dried up, as were the sprouts."
• "Both our chips were cold."
• "The bacon was burned black and inedible."

Staff and Service

Pros:

• "Ordered 3 meals and an extra meal to take away can't fault the service that we received the staff were excellent."
• "Polite and helpful staff and really good range to choose from for the carvery."
• "Lovely pub, well priced and really friendly staff."
• "Staff nice and polite."
• "The staff serving it has a smile and was really nice."
• "Staff are spot on and pretty much do anything to help you."
• "The friendly staff came over and asked if everything was to our liking."

Cons:

• "Staff didn't even show they cared as we asked about a quite table that wasn't taken and they were very rude to us."
• "Staff where not very helpful sat at a round table chatting away yet myself and others waiting half an hour for food."
• "Lack of compassion from staff."
• "Upon complaining about the quality of the meals, she merely said sorry about that and left."
• "Was very disappointed however with a member of staff who I was informed was the team leader, attitude towards our children was disappointing considering this is a family pub."
• "Staff weren't friendly, especially the bar staff."
• "Bar staff always polite but floor staff leave a lot to be desired, grumpy and not very welcoming."

Value for Money

Pros:

• "When I got to the till I was expecting to pay a lot more than I was charged so it's lovely and cheap with great food."
• "One of the more reasonably priced carvery places around."
• "Was really good food and great value for the money."
• "Drinks are cheap."
• "It's very good value at £2.25 a visit during term time."
• "Thier coffee and cake offer £2.99 was really well priced and worth it."
• "It's really cheap and for the prices you can't complain too much."

Cons:

• "Extremely disappointed to say that we paid £30 for this."
• "£2.30 for three quarters of a cup of tea is a bit steep by anyone's standards."
• "Not impressed after the Yorkshire pudding and meat there wasn't any room for vegetables.... Wasn't worth the money."
• "Way too expensive and food dry and undercooked."
• "Overpriced food + had to pay first."
• "Would not recommend food was burnt got starters to share the cheese was cheese slices and microwaved bacon was not cooked properly I'm dying with food poisining."
• "Food was poor and expansive value for money poor and poor service."

Ambiance and Facilities

Pros:

• "The play areas are child friendly and safe and parents can watch the children all the time while enjoying a nice cup of coffee."
• "Nice friendly warm atmosphere."
• "As soon as we walked in, it was a pleasant atmosphere."
• "Atmosphere was lovely even if some of the music was a bit annoying."
• "Lovely beer garden too."
• "It was such a lovely atmosphere!"
• "Nicely furnished, clean, family friendly bar/restaurant."

Cons:

• "So got an ice cold Guinness which was tap warm absolutely shit."
• "It was rather cold for me sitting watching."
• "The car park absolutely stinks of wee, when we walked in the entrance there was also a very strong feisty smell."
• "Place is more like a pre school than a pub with far too many toddlers screaming."
• "Place is filthy. Full of annoying people."
• "The whole place stank of urine and was really unpleasant."
• "Took the kids to the soft play, which was absolutely filthy."