Toby Carvery Metrocentre Reviews Summary

Service and Staff

Pros:

• "Absolutely outstanding service and food. All staff were helpful and friendly."
• "Top class service provided by cheerful, pleasant and friendly staff."
• "Service was good although drinks took ages to arrive. All staff very helpful and friendly."
• "Staff super nice and helpful, big shout out to our server Ella, so lovely!!"
• "The host was very warm and welcoming and sat us straight down."
• "From start to finish it was fantastic service, nothing was too much trouble for her."
• "We had a beautiful meal today at the Toby Metro Centre, our service by Jess was second to none."
• "Staff were all lovely and very helpful when asking about vegetarian options."

Cons:

• "I arrived around 12.30PM, and I noticed this place to be unhygienic the moment I saw the man carving/serving the meat."
• "Food was definitely nothing to rave about. A lot of veg at the buffet was cold."
• "Unfortunately could not say the same to the guys on the carvery."
• "First time visitor, I brought my family for my parents anniversary and it was a lovely atmosphere, great food, very fair prices and clean."

Food Quality

Pros:

• "Food was lush and super fresh. Brilliant value for money."
• "The food was of the usual high standards, with lots of choice of freshly cooked vegetables."
• "Our food was absolutely beautiful and we will definitely be back!"
• "The food was amazing as usual. Thanks again 😊"
• "We thoroughly enjoyed our food. Great value and loads to choose from on the veggie bar."
• "The food was fantastic, given great portions. Asked for an extra Yorkshire pudding and was given it with no hesitation."
• "Carvery was hot and fresh. Yorkshire puds are FREGGIN HUGE!"
• "The food i must say on the day was beautiful, everything was hot, perfectly cooked and extremely tasty."

Cons:

• "The big let down was the horseradish sauce, it looked like smooth gloop, it just tasted like vinegar."
• "The dessert was nothing special and felt microwaved."
• "The servery and food was disappointing and not the standard we normally get at a toby."
• "The food was good. Good food serving sizes. Good customer service by Olivia checked up to make sure everything was alright."

Value for Money

Pros:

• "Brilliant value for money."
• "Deffo well worth a visit :)"
• "We thoroughly enjoyed our food. Great value and loads to choose from on the veggie bar."
• "This was our first experience of Christmas dinner out on Christmas day and we were not disappointed at all..good job Toby 👏👏👏🎅"

Cons:

• "I think you should charge a child less than an adult it cost me over £55 for 2 adults and my 9yr old daughter who was charged the same price as both of us adults."
• "Only one slice of gammon so finely cut it was crumble and lamb was the last bit on the bone which was two tiny bits mostly fat."
• "Went in with high expectations, was a little disappointed, they have great food range of meats and veg and even potatoes, it was just lacking flavour."
• "The carvery was lukewarm. I passed back feedback when the waitress removed our plates."