Bijoux Burger Reviews Summary

Category: Hamburger restaurant

Address: 10 Mosley St, Newcastle upon Tyne, NE1 1DE, United Kingdom

Phone: +441912614466

Rating: 4.1
based on 142 reviews.

Food Quality

Pros:

  • "The food was delicious and there was lots of variety."
  • "Honestly one of the friendliest, fairly priced and genuinely delicious restaurants I have been in for a long time."
  • "The food was really good so if you likes meat then it's worth a visit."
  • "The burgers I've had here have been amazing, they currently hold the place for my top burger."
  • "Chicken was very tasty, crispy with beautiful marinate."
  • "Very good quality barbeque. The meat was the way it was supposed to be."
  • "What excellent food cooked to perfection."

Cons:

  • "The ribs, wings and other assorted meats lacked flavour."
  • "The meat I ordered had no flavour and there wasn’t much meat on it at all."
  • "The portions were on the small side, especially the burger which came in a small sesame bun rather than the advertised brioche."
  • "The ribs (which usually drops off the bone) were tough and chewy."
  • "Tried the sampler platter at £14. Food was luke warm, beans were cold. Meat had a weird taste, was tough & chewy."
  • "Texas recipe brisket simply wasn't Texas recipe brisket."
  • "The burger I had wasn't as promised."

Service

Pros:

  • "The staff were wonderful, quick and friendly."
  • "The customer service was top notch and very welcoming."
  • "Couldn't recommend this place enough. Definitely worth checking for meals deals online too."
  • "The staff were friendly and welcoming."
  • "The service was fantastic."
  • "The staff were friendly, attentive and approachable."
  • "Excellent food and excellent service! Made to feel very welcome."

Cons:

  • "Came here for lunch on mon --- service very good - girl holding her own ---- having work done in the entrance so very noisy with banging and drilling --- meal was cold --- coleslaw 2 days old."
  • "The staff weren't very attentive just stood at the door watching people walk past."
  • "Customer service was not very good, waited for a while for service and food. Pretty abrupt staff."
  • "So the service was a bit slow but that was due to the fact the chef had downed tools and walked out."
  • "The service was very lacking, including our drinks order being left on the bar."
  • "The service was slow and unprofessional."
  • "Service very slow."

Atmosphere

Pros:

  • "Atmosphere is pretty good. decent seating and good choice of music."
  • "Atmosphere was fantastic, with brill background music and nice touches which made it a very enjoyable experience."
  • "Fab, friendly service, top-notch music playing in the background, and relaxed informal atmosphere."
  • "The food was so delicious and we all enjoyed ourselves."
  • "The staff are all always friendly which makes it a great atmosphere."
  • "Good ambiance of an 'American-esque' look on things."
  • "The venue itself is decorated with great style and has a good cosy ambience."

Cons:

  • "The place is basic, but by design, like a TexMex smokehouse."
  • "The room downstairs was hot and stuffy."
  • "The music was absolutely blasting as if we were in Bijoux club."
  • "Both rooms, upstairs and downstairs, were hot as hell."
  • "The place is narrow, small."
  • "We were sat right into the corner opposite the bar so staff were very close by and it was a bit uncomfortable."
  • "The only downside is that larger groups have to sit downstairs which is a little cramped with no windows."

Value for Money

Pros:

  • "Prices are also very reasonable regarding the quality you get."
  • "Very good value for money, I couldn't finish all of it and I usually finish everything."
  • "It's very good value for the quality too."
  • "My meal came with two sides had a drink and the total was £17 not bad value for good quality barbecue food."
  • "All at a great price too x."
  • "The monster portion sizes are fantastic value for money."
  • "I ordered both ribs and wings not realising the portions are huge! So this is a good place if you felt like eating a lot of barbecued meat for a low price."

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