"The customer service was top notch and very welcoming."
"Couldn't recommend this place enough. Definitely worth checking for meals deals online too."
"The staff were friendly and welcoming."
"The service was fantastic."
"The staff were friendly, attentive and approachable."
"Excellent food and excellent service! Made to feel very welcome."
Cons:
"Came here for lunch on mon --- service very good - girl holding her own ---- having work done in the entrance so very noisy with banging and drilling --- meal was cold --- coleslaw 2 days old."
"The staff weren't very attentive just stood at the door watching people walk past."
"Customer service was not very good, waited for a while for service and food. Pretty abrupt staff."
"So the service was a bit slow but that was due to the fact the chef had downed tools and walked out."
"The service was very lacking, including our drinks order being left on the bar."
"The service was slow and unprofessional."
"Service very slow."
Atmosphere
Pros:
"Atmosphere is pretty good. decent seating and good choice of music."
"Atmosphere was fantastic, with brill background music and nice touches which made it a very enjoyable experience."
"Fab, friendly service, top-notch music playing in the background, and relaxed informal atmosphere."
"The food was so delicious and we all enjoyed ourselves."
"The staff are all always friendly which makes it a great atmosphere."
"Good ambiance of an 'American-esque' look on things."
"The venue itself is decorated with great style and has a good cosy ambience."
Cons:
"The place is basic, but by design, like a TexMex smokehouse."
"The room downstairs was hot and stuffy."
"The music was absolutely blasting as if we were in Bijoux club."
"Both rooms, upstairs and downstairs, were hot as hell."
"The place is narrow, small."
"We were sat right into the corner opposite the bar so staff were very close by and it was a bit uncomfortable."
"The only downside is that larger groups have to sit downstairs which is a little cramped with no windows."
Value for Money
Pros:
"Prices are also very reasonable regarding the quality you get."
"Very good value for money, I couldn't finish all of it and I usually finish everything."
"It's very good value for the quality too."
"My meal came with two sides had a drink and the total was £17 not bad value for good quality barbecue food."
"All at a great price too x."
"The monster portion sizes are fantastic value for money."
"I ordered both ribs and wings not realising the portions are huge! So this is a good place if you felt like eating a lot of barbecued meat for a low price."