Five Guys Newcastle Reviews Summary

Price

Pros:

• "If you want the best you have to pay for the best."
• "Absolutely worth every penny, burgers, chips and shakes are amazing!!"
• "Yes, it's expensive but it's so good! Shakes are amazing, I prefer the burgers over the hotdogs and the fries are really good."
• "Quite simply, the nicest fast food meal I’ve had. most definitely worth paying the extra for it."
• "Very expensive but the quality of food justifies the price."
• "While it appears a little pricey the quality is excellent and is more than worth the coins."
• "Yes it may cost more than either of the aforementioned burger restaurants but quality is worth paying a few bob extra for!"

Cons:

• "I paid £3.75 for 50 fries with my friend. We did the calculations and five guys were charging approximately £0.13 for 1 fry."
• "The burger was just tasteless and the price is just stupid for the quality you're getting."
• "Bland cheeseburger, over seasoned fries, over sweet banana milkshake for £21!"
• "Very over priced, £9 for a burger, with chips costing extra!"
• "However, just under £18 for burger, fries and a shake is way overpriced."
• "£20.85 for a burger fries and milkshake is ludicrous."
• "The worst thing is the price, nearly £9 for a plain cheese burger!!!!"

Service

Pros:

• "The guy in the reception to take our order was very professional and lovely."
• "You’ll feel welcome by the friendly staff."
• "Staff were friendly and helpful."
• "Always great service, kind & friendly staff."
• "Staff are always friendly and they get your food to you as fast as possible."
• "Service was great and guy who served me was polite and helpful."
• "Service was great, staff really friendly and efficient."

Cons:

• "For a fast food place, slow service even when quiet."
• "the staff behind the counter spent the entire time practically screaming to one and other"
• "The service from Five Guys was shocking. Clearly the staff can not read the tickets properly."
• "One of the workers was quite rude."
• "Staff member made inappropriate comments and was extremely rude and out of place."
• "Took a half hour out of my life to make on top of miserable, slow, unfriendly, mediocre servers."
• "Terrible service. Due to covid they bring the meal to your table. Food was brought but not the drink."

Food Quality

Pros:

• "The food here is amazing. Simple as."
• "Food is absolutely scrumptious - burgers are always juicy and perfect. Fries you could eat till you popped!"
• "The food is very good quality, with all of the available options, you can truly have your burger your way."
• "The burger was one of the best I've had and the fries (which seemed to never run out) were perfect."
• "The burgers here are very good and there's a good choice of toppings."
• "both the burgers and fries are to die for..."
• "The bacon cheeseburger was simply amazing."