The Bay Hotel Reviews Summary

Category: Hotel

Address: Robin Hood's Bay, Whitby, YO22 4SJ, United Kingdom

Phone: +441947880278

Rating: 4.5
based on 164 reviews.

Location and Views

Pros:

  • "Best location in Robin Hood's Bay!!"
  • "The view from our window is the best in the whole village, right on the sea and facing the bay - wonderful."
  • "You can’t beat the location right on the seafront, the road goes past it and down a ramp to the sea."
  • "At the very bottom of the hill in the old harbour. Stunning spot which is only a few metres from the sea."
  • "The location and sea views make it an essential visit when in Robin Hoods Bay."
  • "The location is perfect, gorgeous sea views."
  • "The views are the best on the East Coast."

Cons:

  • "You'll have to haul it back up that hill the next day."
  • "If particularly elderly or infirm it may be a good idea to arrange a taxi back up to the car parks or top of the bay as it it VERY steep going back up."
  • "No parking next to the hotel but toll parking on the heights of the village."
  • "The area outside isn't equipped with many table and chairs, but there are plenty of walls and steps to perch on and enjoy a drink."

Food Quality

Pros:

  • "Roast beef lunch was excellent value and very tasty."
  • "The food was absolutely lovely, great cook. 5 stars."
  • "Breakfast was amazing, absolutely delicious, my wife had fried bread cooked in bacon fat, delicious even though I don't like fried bread."
  • "Best steak pie I've ever had, very filling and absolutely gorgeous home-made chips."
  • "Called in for lunch and was not disappointed. I tried the salmon with rice and salad, it was excellent in presentation, taste and value."
  • "The food was delicious, with a particularly scrumptious steak & ale pie."
  • "Had beef in Guinness for dinner, absolutely superb."

Cons:

  • "Prices are rather high for the quality of the food we received."
  • "Minuscule portion of seafood platter would not fill a tea cup. 2nd meal, Fish ok, chips under cooked and cold so small portion a blessing."
  • "Though the prices were reasonable and the food was served fast, I wasn't too impressed with the taste of it."
  • "Food was okay, I had the dressed crab, my partner had a fish special which didn’t look so appealing."
  • "We both ordered ham sandwiches at £7 each. The bread was dry to the point that the wife left most of hers."
  • "Served two separate bowls of mussels with broken, closed and inedible mussels."
  • "Shame about the ruddy barking dogs. Completely ruined our meal."

Staff and Service

Pros:

  • "Fantastic staff, very fun and uplifting in the evening!"
  • "The staff working the pub is really busy most of the time and still manages to be friendly and humorous."
  • "Staff are polite and friendly."
  • "Friendly as always. Lovely food/great beer."
  • "Service was prompt and friendly."
  • "Very friendly staff and great views over Robin hoods bay."
  • "Staff were super friendly."

Cons:

  • "Some of the staff seemed friendly but some others seemed quite rude."
  • "Lovely pub but the staff not helpful when we complained about the wine. Didn't offer an alternative. Not really interested."
  • "The issue was paying 50 percent off with the governments 50 percent off. Firstly it wasn't served as 50 percent off. But the main was the mannerism of the lady sorting the bill rude impatient an just ignorant."
  • "I really like this pub but on our last visit for food I was told not to bother waiting for a table even if I bought a round of drinks."
  • "Downstairs bar hatch was run really well until it closed then told to walk upstairs to other bar run by a very disinterested young guy with a beard playing on his phone while I was waiting to be served."
  • "Bar staff obviously stressed and voicing this in front of customers (including children)."
  • "I just wish the staff were more accommodating."

Accommodation

Pros:

  • "Our room had an amazing view of Robin Hood's Bay."
  • "Nice little hotel right to the sea. Great room with stunning view on the sea."
  • "We stayed here for two nights and I can't fault it, room very clean, bed comfortable, staff very friendly."
  • "The hotel and its facilities are beautifully clean (re-decorated in the winter of 2022/23?) and the decor is fresh and bright."
  • "Considering how tired our feet were after the final leg of the Coast to Coast, being able to stumble into our hotel without having to climb back up into town was wonderful."
  • "The pub is absolutely fantastic and the rooms ( only 3 rooms available ) are super unique and comfortable."
  • "Breakfast is fantastic with fantastic views, room 1 and 3 are very spacious."

Cons:

  • "The entire place is in need of renovation."
  • "Our room had an amazing view of Robin Hood's Bay, but the room and bathroom were so small. There was no heat in the bathroom which meant taking a shower was not a good experience."
  • "The bathroom was a small exception - it might have had a workover in the 90ies."
  • "The beds were comfy but there were makeup stains on my side of the blanket."
  • "Overall it is a bit grotty though."
  • "If you do not enjoy the full English breakfast culture then you will be terribly disappointed."
  • "It was really not clean. Sticky tables. Ladies loo was filled with a large deposit."

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