D. Fecci and Sons Reviews Summary

Category: Fish & chips restaurant

Address: Lower Frog St, Tenby, SA70 7HS, United Kingdom

Phone: +441834842484

Rating: 4.1
based on 218 reviews.

Staff Service

Pros:

  • "The staff were well informed and very polite as well as being up front with waiting times."
  • "Good fish and chips although I thought a little expensive, plenty of space for big families... Friendly staff."
  • "The staff were really friendly & our Order was ready at the time we requested."
  • "Staff were exceptionally friendly, very happy with our visit."
  • "The owner was extremely friendly and I would definitely recommend."
  • "Fantastic service from Andy in particular a real character."
  • "Polite excellent service, have coeliac disease and the staff at Fecci's take care in serving excellent gluten free food."

Cons:

  • "Poor service, some staff had bad attitude. Poor hygiene."
  • "Guy on till couldn't have been less interested in us."
  • "Overall rude rushed and overpriced service."
  • "The waitress was very rude."
  • "Also, I'm not sure what was the big lady's problem, but she was very snarky towards me when we were collecting our food."
  • "Whilst deciding what to order we were barked at by another employee that he had asked us twice what we wanted, very rude."
  • "Found the young staff member with a curtain haircut to be rather chopsy and unfriendly."

Food Quality

Pros:

  • "This is my favourite fish and chip shop in the uk, double dipped chips and the fish batter is lovely and crisp."
  • "Was fab to find a delicious Gluten Free Fish & Chippy with tasty g/f curry sauce too."
  • "One of the best fish and chips I have had in the UK."
  • "Excellent fish and chips, even do a healthy option for the fish, coeliacs are catered for too which is amazing."
  • "Fish and chips where great. Fantastic chips."
  • "The fish definitely was delicious. Perfectly cooked inside and a real crunchy batter on top."
  • "Fish had a light and crispy batter and great chips."

Cons:

  • "The portions were tiny, the chips were greasy and limp."
  • "Fish and chips weren’t great - very small fish with barely any “meat” on it, very dry."
  • "Plaice was burnt to a crisp. Like eating a hard cookie."
  • "Absolutely scandalous food turned up burnt so my mum couldn't have what she wanted and £8.50 for a tiny fish and chips what a disgrace."
  • "Fish, chips and mushy peas times two. All of which were very poor quality."
  • "The fish was also a greasy mess."
  • "Fish was small with lots of hard batter as if been standing!! Very disappointing."

Value for Money

Pros:

  • "Well worth a visit we ordered 1x fish,1x fish butty, 1 portion of chips & a curry sauce... very generous portions."
  • "Worth a visit."
  • "Reasonable portion sizes at a reasonable price."
  • "Prices very reasonable I thought, and the staff were helpful and friendly."
  • "Ordered Gluten Free cod and chips which were very reasonably priced at 10.75."
  • "Not the cheapest, although not too expensive either, but definitely worth it."
  • "The food is delightful and the portions are generous. Inexpensive and the staff are always very polite and chatty."

Cons:

  • "Over priced, poor service with a long wait."
  • "It was very expensive for the size of the portions."
  • "Very pricey for wooden spoons & forks to eat with also a cup of tea in a paper cup !!!"
  • "This was after questioning the total cost which was £30. Which is pretty extortionate for an order of fish and chips."
  • "Very over priced for the quality of the price tag £46 for 2 fish and chips and 2 chip buttys."
  • "GF fish and chips was between £9.00 and £10.50 which seems ludicrously high for a basic fish and shop anyway."
  • "Unacceptable amount of chips for a place that only does one size and at 3 pounds for a small tray ☹️"

Atmosphere & Cleanliness

Pros:

  • "Business looked clean."
  • "The place was very clean."
  • "Staff were friendly and all covid safe it seemed."
  • "Precautions have been taken with regard to Covid 19 without spoiling our experience in the restaurant."
  • "The whole place is spotlessly and staff pleasant."
  • "Absolutely love this place after today, we had never been before but saw all the great reviews regarding gluten Free food so thought we would try."
  • "The whole place is spotlessly and staff pleasant, the down side is the restaurants lacks atmosphere and has all the hallmark of a works canteen or school dining room."

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