"Great gluten free fish and chips, with a brilliant crispy batter."
"The batter was so light and crispy, the fish moist, meaty and a generous size."
Cons:
"Used to love going to this fish shop but over the past 12 months the fish have dramatically gone down in size."
"Went over Easter thought the chips were black bits in them fish was poor quality and we had curry. Did not eat them all, next day we all suffered with upset stomach’s and sickness."
"The only criticism is that they occasionally overcook their fish."
"The portions to be very small compared to what we have received from other establishments."
"Food tastes great but be prepared for less than satisfactory portions."
"The fish was chewy rubber (most likely reheated) and the chips were rocks."
"Tonight's tea disgusting the worst fish and chips we've had."
Service
Pros:
"Friendly & efficient staff, order well packaged & ready to collect on time."
"Very polite and helpful staff."
"Staff were wonderful from the start, the very friendly server (who deserves a gold star) offered to store our push chairs in the back room and brought the kids crayons and paper."
"Friendly staff and good service."
"Table service was excellent, food really tasty."
"Service was quick though I must say."
"The staff very friendly and quick to serve me."
Cons:
"Service was average."
"Service is slow but otherwise would recommend."
"Whether this place is good or bad depends on which server you get."
"Had a pensioners special which was enough for me. Food was fine but the service was poor."
"Prices are steep for minute sides and a ‘regular’ fish and chips is a small fish and smaller chips."
"But the girl on the till was very miserable."
"Such a shame that changes have been implemented which are detrimental to the efficiency of service."
Value for Money
Pros:
"Excellent meal - went for the ‘captain’s’ option :- hake, chips, mushy peas, bread (white or brown) and tea for less than £10!"
"The first reasonably priced gluten free fish and chips I've ever had."
"Very could price, around £9 a head, for very good fish and chips."
"A 'small' haddock and chips (the size of a regular fish and chips in most pubs and restaurants), small side of peas, lemon slice, slice of bread and tea or coffee for £6.70."
"Very reasonable prices too!"
"They are the best fish and chips in county durham and are reasonably priced."
"Very large portions and reasonably priced."
Cons:
"Not the cheapest, £32 for two fish and chips with sides and drinks but worth every penny!"
"Not the cheapest mind, but very good."
"The whole lot set me back £20.60, so you make up your own mind if you think it's VFM."
"Very disappointed and sorry to say we feel that at £9.99, it was not worth the money or our patronage."
"Paid £11-00 and waited in a queue for about 10 minutes before being called to collect our order. The order came boxed and when it was opened we found the portions to be very small especially for the price paid."
"We understand during the cost of living crisis businesses have put their prices up but they should not then start to reduce the size of the fish they are serving otherwise people may stop visiting."
"We were really disgusted with the size of the fish."
Atmosphere & Cleanliness
Pros:
"Outstanding venue, clean as a whistle."
"The whole place was welcoming and friendly and absolutely spotless."
"Despite the pandemic, they had the job sussed to serve us hungry customers at a safe distance."
"We sat in and were the last customers in the restaurant area. The place was spotless including the toilets."
"The eating area/restaurant was clean and tidy and well lit."
"Cosy little seating area if you want to eat in."
"The sit in looked lovely and cosy."
Cons:
"The dining room is quite small."
"Absolutely packed on a Saturday tea time."
"Felt like a child on my last visit being told off for not following the correct signs. Not very pleasant experience!"
"The dining room is quite small which is the only reason I gave 4 stars for the atmosphere."
"Google Maps give 2000 closing on Weds for the sit down cafe. But it closed at 1900. I arrived at 1901 and was turned away."
"It was takeaway so can't answer for atmosphere."
"We were in today and fire alarm went off...I heard the guy who was frying been really rude and abrupt I’ve to the guy serving."