Hunters Estate Agents North Leeds. Reviews Summary

Customer Service

Pros:

• "Excellent Service. I have other properties in the South and I appreciate dealing with one person for all matters concerning the property."
• "Tracy at the Leeds North branch very responsive and proactive indeed."
• "Very helpful, 5 star service from start to end."
• "Tracy ensured the process continued to exchange and completion, to our complete satisfaction."
• "I applaud the professionalism, friendliness and swiftness of the Hunters North Leeds Staffs."
• "I would not hesitate to recommend Hunters - they look after their customers."
• "Great communication help and assistance, especially from Tracy."

Cons:

• "Some of the general communication / organisation was a bit disjointed if Tracy wasn't there."
• "Refused a viewing based on the fact I have a disability and claim PIP as well as housing support."
• "Could not have had a worse buying experience. All communications unhelpful and passive aggressive."

Professionalism

Pros:

• "Tracy isn't just a model professional, she goes above and beyond and I have never encountered someone so completely 'on it' both sides of our sale and purchase."
• "Katie is a friendly, responsive and committed agent."
• "Tracy from this office is one relentless and driven lady."
• "I am a tenant of a rental property managed by Clare Kee of Hunters and am very impressed by the professionalism, knowledge, support and efficiency in responding to any queries."
• "They all worked very hard to sell my property, which was in need of extensive refurbishment."
• "Monika provided me her consistent support throughout my rental process."
• "Tracy who kept us informed of progress throughout the sale."

Cons:

• "Over 2 years, and they not repaired an intercom and I ordered all parcel to shops or distributors centre."

Support & Efficiency

Pros:

• "Hunters made the process of being a landlord extremely painless, managing virtually every aspect of the situation with care and efficiency."
• "Their staff have always been polite & very helpful."
• "Just recently purchased a property through Hunters and found they kept us fully informed throughout the whole sales process."
• "Complicating factors were that the property belonged to a recently deceased person and that those involved in the sale did not live locally. Despite these factors, the sale was managed with utmost empathy, viewings were handled efficiently, and communication was always relevant and timely."
• "The first big difference is the increased level of regular viewers Hunters North Leeds brought in the moment I added them as additional agent."
• "Hunters are great x looking after our house as inspections if we need anythings then got new carpets x floors and heating centrals in each rooms so thank yu too as we feeling good comforts like my own home."
• "Always very quick at sorting out any queries since moving in too."

Cons:

• "And after 7.5 years renting the flat, they took £150 of my deposit, coz 10 years old carpet had some small stains."

Communication

Pros:

• "Impressed by Hunters North Leeds. Hassle free experience even during the COVID 19 period. Impressive portal system that is user friendly."
• "In particular they were very good at explaining processes and regularly keeping in touch with us which was really appreciated as it was our first time selling a property."
• "Clare (our agent) was very helpful and courteous, and always responded to our queries immediately."
• "Really responsive, highly professional, and went the extra mile to offer us additional refurb services."
• "The regular communication facilitated by the Office Mgr between all the parties and their solicitors was brilliant."
• "All requests have been dealt with immediately and with the utmost efficiency updating me every step of the way."
• "Always very quick to get through on the phone, and Tracy/Jack always replied super-quickly to any queries."

Cons:

• "I ran into problems with solicitors not communicating and the house sale nearly falling through because of it."

Recommendation

Pros:

• "I would highly recommend using Hunter's. We've just sold our house and was very happy with the price we sold it for."
• "I would definitely recommend using Hunters to other potential leasers."
• "Highly recommended."
• "Would definitely recommend."
• "I indeed recommend Hunters' services to whoever might need them, top notch service."
• "Would highly recommend."
• "I would very highly recommend Hunters, North Leeds."

Cons:

• "The Equality Act 2010 is supposed to be there to stop people being discriminated against for their disability."