Address: Uffculme, Waterloo Cross, Cullompton, EX15 3ES, United Kingdom
Phone: +441884840328
Rating: 3.9
based on 234 reviews.
Food Quality
Pros:
"Fantastic food! Great value for money and large portion sizes."
"The food is delicious. The portions are a good sizing for what you're paying for."
"Once our food arrived it was excellent with my mum again being surprised at the quality of their gluten-free roast."
"The food was amazing they must have a 5 star chef."
"The food was excellent. Between us we had a beef dinner, a chicken burger and a kids fish fingers and chips. All of the meals were excellent with generous portions of extremely tasty food."
"The roast potatoes and vegetable wellington were especially tasty."
"Our food was absolutely delicious! Could not believe the quality of the food."
Cons:
"The prawns weren't the best."
"Some of the mushrooms were so 'hard' (over cooked) I ended up eating them with my fingers as the fork wouldn't go into them."
"The vegan nachos were pathetic and it made me laugh it was so bad, practically no toppings."
"Food was bland with tough overcooked steak."
"The veg was very under cooked, unable to cut through a carrot or cauliflower as they were raw."
"The burgers arrived raw in the middle and we then had to wait some time for replacements with no apology or good will gesture."
"The food was burnt."
Service
Pros:
"Keep up the Amazing work that you do? Will Definitely be back again!"
"A great pub with extremely friendly service, fantastic food and great prices."
"Jay, the young lad on duty, was extremely attentive and nothing was too much trouble for him."
"Staff were attentive and friendly."
"Very friendly staff. We were greeted when we arrived and served quickly."
"The staff could not do enough for us."
"The staff were friendly and efficient."
Cons:
"Awful service and organisation."
"All the waiters & perhaps cooks seemed to be overworked and too thinly spread to handle things in what seemed like a fairly quiet period."
"We felt incredibly rushed to order and staff were rude and unhelpful."
"I've never known such a rude and unfriendly person serving."
"Staff were very very rude, took 30 minutes to check in."
"Okay food but very poor customer service. Very grumpy staff which made us feel embarrassed."
"The staff were very unfriendly, the food poor and the service terrible."
Ambience & Cleanliness
Pros:
"Lovely restaurant, great atmosphere."
"Had a really nice experience here staying and eating. The accommodation was clean and quiet."
"Restaurant and room very nicely decorated and inviting, with some homely touches."
"Nicely laid out inside."
"Rooms were outstanding and clean. Nice and warm too!"
"Stayed at this pub for a night, the room was fabulous, the bed was HUGE and comfy!"
"The rooms were lovely and comfortable (and very spacious) shower was lovely, hot and powerful."
Cons:
"It was embarrassing for us, when our guests reported this, and I certainly shall tell anyone else coming to stay when visiting us, NOT TO BOOK at the WATERLOO CROSS."
"Room stunk of cigs, urine up the walls in the bathroom, cobwebs everywhere."
"The only bad point was a bit of road noise overnight."
"The whole room needed a deeeep clean."
"The room was dingy and dirty, and the bed uncomfortable with the bathroom leaving a good bit to be desired."
"Mouldy smelly and dusty."
"Everything but the bed and towels was pretty dirty."