Address: 1 Autumn Dr, Gateshead, NE8 2BZ, United Kingdom
Phone: +447733335313
Rating: 4.7
based on 176 reviews.
Staff and Service
Pros:
"The staff are attentive and just wonderful."
"Staff all friendly, had to queue for a few minutes due to covid situation, but wasn't a problem at all."
"Very attentive staff and a nice choice of food at reasonable prices."
"Staff are always so warm, welcoming and friendly."
"Lovely people, friendly and professional."
"Staff is friendly and smiling, service is good."
"Really friendly staff and good service."
Cons:
"Service, especially for payments was a bit chaotic."
"Service can be slow at peak hours especially given how many heads can be accommodated."
"The same server passed us with our food 3 times even though our table number was clearly on show."
"Also the food was not to the standard I usually receive, over done bacon with cold chicken and cold brie (this was a toastie)."
"The staff are also happy to discuss at the till all the faults with the business and how unhappy they are with hours etc."
"Upstairs was booked and the women was very rude telling us it was not open and then made no effort to help us find a table or make us feel welcome."
"Male staff very rude and stating 90 odd percent pork blah blah, then commented that he couldn't be bothered to explain."
Location and Atmosphere
Pros:
"A landmark of Gateshead and Dunston. It's a light and airy cafe offering a nice view of the Staiths."
"It's right next to the river so brilliant for starting and finishing a lovely walk."
"Beautiful views next to the water, clean environment."
"Located on the river it has excellent views of the Tyne and Dunston Staiths."
"A quiet, sunny spot overlooking the river. A great place to watch the sun set over the Tyne or for watching birds on the old coal staiths and on the mud flats alongside."
"A lovely spot to sit and enjoy a coffee and some food, overlooking the River Tyne."
"Pretty cute and cozy cafe right next to the river tyne. Amazing views."
Cons:
"We found it a bit noisy but a great place to visit."
"The atmosphere is a little busy for my taste."
"The table was not cleaned for a while. Also the sitting arrangements was very tight. Difficult to move around."
"We visited again a few weeks back for the first time in a while and were a little disappointed with the shelter that has been built over the outside area."
"But the seating area is very nice, tho usually packed."
"And if your allergic to dogs this place is full of dugs."
"The tables are also filthy, like the type of dirt that's sticky because its been there a while."
Food Quality
Pros:
"The breakfast food is unreal and of great quality."
"The hot food was unquestionably flavoursome and far better than the salads."
"Delicious foods, drinks, breads, cakes & chocolates, day and night, from friendly folk."
"Food is really really tasty as is the coffee!"
"The food served is absolutely delicious."
"The food is healthy, home cooked and delicious."
"They serve wonderful pastries and decent quality breakfasts."
Cons:
"Had breakfast and bacon was hard looked as though it had been cooked and heated up wife had egg Benedict with same problem with bacon paid just over £20 with tea would not go back only went after reading reviews."
"Also the food was not to the standard I usually receive, over done bacon with cold chicken and cold brie (this was a toastie)."
"Asked for 2 toast and butter and 2 sausages when they came they pink in the middle and not cooked properly... when I sent them back a lad approached me who had taken my order and said they weren't cooked properly cause he thought they were for a dog."
"Sausages were not a good quality, and we're pan fried on one side only."
"I think it's a unique little cafe but was disappointed with my breakfast choice... I had sausage and egg In a bread bun and thought the sausages were of poor quality."
"The bacon was either severely overcooked or kept warm for too long, the mushrooms were black and the egg was flash fried."
"I knocked one star off because my poached eggs in the middle were a bit snotty."
Value for Money
Pros:
"The prices are a bit high, but, it was well worth it."
"Prices may appear a little expensive but very fair considering the quality."
"Great choice of food, desserts and drinks all at a very reasonable price too."
"Food was lovely and reasonably priced too."
"Generous portions at great prices."
"Lots of taste, good portion sizes and good value for money at about £7.50 per person for two courses."
"Also reasonably priced and one of my absolute favourite cafes."
Cons:
"The food, while tasty, is also quite expensive."
"Small punchy if a bit overpriced."
"Nearly £13 for a breakfast... absolutely disgraceful never again."
"Very disappointed in the vegan breakfast especially for the price!"
"I felt food was a little expensive."
"Brilliantly situated but the exorbitant price of the food on the menu is extremely offputting."
"Just paid £30+ for a cold full English, cold eggy sourdough covered in burnt bits off the griddle with a side of rotten avocado and rock hard bacon."
Parking and Accessibility
Pros:
"It's right next to the river so brilliant for starting and finishing a lovely walk."
"Convenient if you live nearby."
"Parking can be a bit of an issue, but it's an ideal location to park away and walk along the river."
Cons:
"Biggest gripe is parking. Mostly private parking and traffic wardens circling to hand out tickets."
"Hard to park, problem at the card machine, food delivered to wrong table."
"Poor breakfasts, better panini's. Also difficult to get a table, and a nightmare to park."
"The only tiny downside here is the parking, especially on the weekends."
"Parking is very limited. Quantity of tables for eat in food is limited especially as large tables are used as study area's."
"Don't expect to find a parking space without people frowning at you on the estate."