Butterfly Cabinet Reviews Summary

Category: Cafe

Address: 200 Heaton Rd, Newcastle upon Tyne, NE6 5HP, United Kingdom

Phone: +441912659920

Rating: 4.6
based on 184 reviews.

Food Quality

Pros:

  • "Well worth the short time it takes to arrive - the quality of the food is exceptional and always piping hot."
  • "Food cooked perfectly- Salmon Omelette was delicious and really really filling!"
  • "The food and drinks arrived promptly and were delicious!"
  • "The food is simply awesome."
  • "Everything I've sampled on the menu is delicious."
  • "The pancakes were fluffy and the sausage, bacon and hash browns were great."
  • "Everything was cooked beautifully and the portion was perfect."

Cons:

  • "All four of us were a little disappointed with the quality for the price."
  • "Every thing was overcooked, obviously and understandably pre cooked and heated up to order, just not executed very well, a bit disappointing."
  • "Food was average this time. Breakfast wrap not great."
  • "Really mediocre breakfast (supermarket potato cake, dry meat etc.)."
  • "Food is usually excellent but ordered the falafel burger. It tasted like no falafel I have had before."
  • "After all was said and done the food was only average."
  • "Don’t really know why it’s rated so highly… massive disappointment."

Service

Pros:

  • "Lovely people work here, they're so welcoming and nice."
  • "Amazing breakfast, friendly and efficient service and lovely interior."
  • "Staff are really friendly and can't fault the service!"
  • "Great prompt service."
  • "The staff were friendly and helpful and the service was fast."
  • "Service was very friendly and pretty rapid considering how busy it was."
  • "Brilliant service from the all staff as well but especially from Georgia who always has a smile on her face."

Cons:

  • "Waited inside for around 10 minutes with no one even making eye contact."
  • "My breakfast was luke warm when it came and veg sausage tasted under cooked."
  • "Staffing is a major issue."
  • "The staff extremely demotivated, hardly any warm communication or welcome."
  • "Upon leaving one of the staff made a comment on my appearance which I did not appreciate."
  • "Takes a while to get served."
  • "Waited for service at our table for around 10 minutes then Waited 20 minutes for drinks then food to arrive."

Atmosphere & Decor

Pros:

  • "What an adorable place! Such a hidden little gem."
  • "Very quirky decor, very clean."
  • "On entering, we were struck by the warm, cosy, friendly atmosphere."
  • "The place has a lovely shabby chic feel."
  • "The atmosphere is warm and welcoming."
  • "Inside is quite cozy as well."
  • "The quirky decor was unexpected from the outside appearance and added real character to the place."

Thanks! Your review is awaiting moderation.