Kiln Reviews Summary

Food Quality

Pros:

• "We stopped by for lunch and enjoyed the delicious food."
• "Fantastic meal here. Love the Middle Eastern inspired small plates!"
• "The best lamb shank I have ever had."
• "The food is good and affordable."
• "Good food, good service and a good atmosphere."
• "Had several loaves of sourdough from here to takeaway during lockdown and it's the best bread I've ever had."
• "Food was incredible and the service was spot on."
• "The best! Delicious food and good vibes all round."

Cons:

• "Portions were a bit small for the price."
• "I had the eggs with feta and spinach & it was so watery and unenjoyable."
• "£11 kebabs were very dense and chewy, the pickles required a chisel."
• "The £5 potatoes didn't look crushed, they just looked like boiled potatoes."
• "The food was far too spicy to eat."
• "Being told they were still only offering *breakfast* menu and that the lunch menu didn't kick in until 1.00pm."
• "Distinctly less-than-average burnt-tasting coffee and dry, powdery cake."
• "Very disappointing. Everything comes with hummus!!! Staff wiped half the table leaving crumbs and water spill."

Service

Pros:

• "Service was good too."
• "The staff were incredibly helpful with my partner's dietary requirements."
• "Friendly and professional service."
• "They couldn’t do enough for us. Greatest appreciated."
• "Friendly staff member got me a table."
• "Staff are friendly and helpful, the food options look great."
• "Friendly staff, nice rustic ambience."
• "Staff amazing and food absolutely yummy."

Cons:

• "Really disappointing time at Kiln, we went at about 12pm on a Tuesday for some brunch and the service was really bad."
• "The entire service brigade seemed exchanged, I do like a bit of continuity."
• "They only had two members of staff working so we waited ages for our order to be taken."
• "Dirty cutlery, missing cutlery, Ignored by staff on multiple occasions."
• "They wouldn't let us pay the bill until the chef was ready to come and talk to us about the food."
• "4 of us ate here today and had a nightmare experience."
• "We were continuously ignored and the waitresses kept avoiding making eye contact."
• "We were advised he was too busy to discuss."

Ambiance and Decor

Pros:

• "The atmosphere is fantastic, and I personally enjoyed the ambiance."
• "The little table lamps add a touch of romanticism!"
• "The atmosphere in the restaurant is so cosy."
• "It's a modern industrial-designed restaurant."
• "Love the atmosphere and fit out of this restaurant."
• "The design is trendy with a factory like vibe."
• "The food was delicious and the cakes made by the owners mother were sublime."
• "The interior is done out in a interesting way with a glass partition through which, you can see the ceramics being made."

Cons:

• "I thought they would bring me a candle once seated but that didn’t happen."
• "The monstrosity of a new bar has ruined a lot of the old cosiness."
• "Tables, chairs, cutlery etc looks like a cheap coffee shop."
• "We saw a table being vacated and grabbed it but then it wasn’t clear if it was table service or at the counter."
• "The place was busy (and incredibly noisy!) but we stood for several minutes deciding where we might sit."
• "The menu is a bit vague, wasn’t sure exactly what I was ordering with certain dishes."
• "The only snag is that I don’t drink."
• "We were advised he was too busy to discuss."

Price and Value

Pros:

• "The food is good and affordable."
• "Good food, good service and a good atmosphere. If you like to share and eat and not to break the bank, this is the place to go."
• "New menu - huge portions- great value."
• "Great menu of food that will be a twist on what you're used to and v good beer."
• "Absolutely sensational! If you prefer quality over quantity, this is the place to go!"
• "Can't recommend this place enough, the quality of food and the amount you get is well worth the price."
• "Lovely meal the best food I’ve had in a long time."
• "The food is great, the atmosphere is nice, the staff are very friendly and helpful."

Cons:

• "It's on the pricier side, but the taste made up for it."
• "The wait for my £9 cocktail was rather long."
• "The £11 kebabs were very dense and chewy."
• "Also, the £5 potatoes didn't look crushed, they just looked like boiled potatoes."
• "The food was far too spicy to eat. We were only asked how the food was when the table was cleared."
• "The bill still had the potatoes on it so I asked for them to be taken off."
• "We finally had our breakfast but honestly I would not pay £43 again, for all the inconvenience."
• "Tables, chairs, cutlery etc looks like a cheap coffee shop. Most staff ere ignorant except for a couple of exceptions."