Jingling Gate Reviews Summary

Atmosphere & Decor

Pros:

• "Just been refurbished, now typical modern contemporary look."
• "Great venue, love the new look too."
• "Outside smoking area is large and well thought out and great for sitting in on warmer days."
• "Lovely local pub with a great atmosphere any day of the week"
• "The place is nice and comfortable with a good outside area."
• "This old pub has been refitted since I last visited some years ago and now looks smart and modern."
• "A nice restaurant/pub based on the outskirts of Newcastle upon Tyne."

Cons:

• "It's cold - people sitting around with their top coats on with gloves."
• "It now feels a little run down and dirty."
• "Characterless, glary lights, noisy due to lack of carpet and soft furnishing."
• "The interior certainly appears to be letting the place down, and could benefit from an urgent refurbishment."
• "Personally I find the burnt pallet decor fine but it bounces noise and there needs to be something added to stop the reverb."
• "it was so cold we left our coats & scarfs on"
• "The only down side was it was very loud as there was a birthday dinner with a lot of restless children towards the end."

Food Quality

Pros:

• "Food was good, the service was very poor."
• "As I am GF this place has a great selection of non gluten containing foods."
• "Had a lovely Sunday Roast beef dinner with my family. Everything was piping hot."
• "The food was amazing, very good portion sizes for very good prices."
• "The food was delicious."
• "Just had seafood _ prawns and salmon with new potatoes... Portion was of good size and the salmon was cooked to perfection."
• "The food was fantastic"

Cons:

• "Child's vegan meal was poor as sausages were rock hard & inedible."
• "Pastry was unfortunately quite soggy."
• "So stupidly spent over a tenner on a selection of food that I could have gathered from my freezer at home for a couple of quid."
• "The dinners were small and the kids meals were frozen pizzas, the meat was fatty and they ran out of deserts at 1pm."
• "Ordered all day brunch, sausages not cooked, must have just shown the tomato to the grill."
• "The food looked limp and the flavors were completely bland."
• "Food was disgusting not like it normally is at all very disappointing we even got a full refund for the food."

Service

Pros:

• "The staff are very friendly and helpful."
• "Staff are really friendly too."
• "The young lady and the young fella are a credit to this pub made us feel very welcome"
• "Staff are generally helpful and amiable."
• "Staff very pleasant and helpful."
• "Staff were wonderful, very friendly, great atmosphere."
• "Staff were very friendly, attentive, and coping well under pressure."

Cons:

• "I was absolutely shocked and totally disgusted when the male manager barged over to our table and demanded that I sat my granddaughter down!"
• "our server was james he kept walking past our table, plates were left for 45mins, desserts took 25mins to come that was after asking twice for them."
• "Went one Wednesday lunch time. No staff and the person who both served drinks & took food orders didn't have a clue."
• "Sat for 20mins before being asked if we wanted to order."
• "You will wait hours for food or drink via table service."
• "Food served without cutlery or condiments."
• "The restaurant wasn’t particularly busy the staff were standing behind the bar talking amongst themselves nobody coming to take our order"

Value for Money

Pros:

• "Always been a pricey place but never a problem."
• "The drink selection was excellent and prices reasonable."
• "Good prices all around and pensioners special looked excellent value with 3 courses for £6.99."
• "Really decent priced pub food."
• "the prices are very good, for the Greene King IPA and the Rivet Catcher which was a guest ale."
• "decently priced"
• "Food is not cordon bleu, but quite adequate, and very reasonably priced."

Cons:

• "For £100 for 4 adult and 3 kids I expected a lot more."
• "Not cheap."
• "Nearly £11.00 for a main and over £5.00 for a sweet was in my opinion ott."
• "The drinks came in at just under £11.00 which I thought was expensive for a pint of lager and black, bottle of Heineken 00 and bottle of diet coke."
• "Terrible Sunday dinners, place has went right down hill, was served 2 overpriced microwave Sunday dinners with dessert for £50, meat was hard, gravy was cold."
• "This pub is extortionate. It's increased the prices of drinks ten fold over the past year."
• "Had booked a table over a week ago for 'Fathers Day' told once we were there that waiting time was up to 2hrs."