La Piccola Deli Pasticceria Reviews Summary

Category: Italian restaurant London

Address: 270 Kensington High St, London, W8 6ND, United Kingdom

Phone: +442073716003

Rating: 4.6
based on 124 reviews.

Staff Service

Pros:

  • "The staff were kind, very helpful and full of energy and passion for the food they were selling."
  • "staff is so nice and sweet."
  • "Super friendly staff."
  • "The staff were very kind and helpful too!"
  • "Really friendly staff. Super kind and informative."
  • "Very friendly and attentive staff."
  • "The staff is very nice and attentive."

Cons:

  • "The worst customer service that I ever had!!!"
  • "Nothing has been done with feedback."
  • "After coming to this place many times, today they failed me, the service was terrible."
  • "This place is very racist. It does not deserve any stars!"
  • "One of the ladies is extremely rude."
  • "The service was horrible, it took over 35 mins just for the waitress to take the order."
  • "Also, nice people but poor service - got multiple items wrong."

Food Quality

Pros:

  • "Had a cake and a latte machiato for less than 5 pounds, both delicious."
  • "God quality breakfast, amazing cakes and best coffee."
  • "The beef lasagna was outstanding: its flavour was delicious."
  • "The food was just divine, I couldn't fault it even if I wanted to."
  • "The food is very nice. Lots of treats too. Very hygienic setting."
  • "The food was absolutely delicious."
  • "Everything is just delicious and made fresh."

Cons:

  • "They use a microwave to warm up the food so that the meatballs / pasta are too hot on the outside and cold on the inside."
  • "I was served half a burger bun with raw and completely tasteless avocado slices."
  • "Tiramisu was highly recommend by the waitress but it consisted almost wholly of whipped cream and and cannoli was just awful ..."
  • "The food just seems really quite bland. It looks amazing but just sadly doesn't seem to taste quite as good as it looks."
  • "The 'toast' was half a burger bun slathered with margarine...yuck."
  • "Food looks good, but the quality is terrible. It has a taste of mass produced in a factory."
  • "The pistachio taste completely vanishes in the pastries."

Ambience & Atmosphere

Pros:

  • "Feels like being in mainland Europe."
  • "warm and welcoming interior."
  • "Cosy café with a good choice of cakes."
  • "Beautifully cooked food."
  • "The restaurant was bright, clean and cosy."
  • "Very homely atmosphere and the staff go above and beyond every time..."
  • "A very cosy and welcoming place."

Cons:

  • "Walked 14 minutes to try this place out only to find a construction zone."
  • "The decor is right out of the 1980’s, when we went, despite it being completely full, the atmosphere was funeral-like, no music and no chatting at all."
  • "extremely small and quite noisy."
  • "The seating area is tiny, 6 tables with 2 chairs per table in a small area."
  • "The atmosphere doesn’t feel good at all, it feels cheap."
  • "The eurotrash pop music is annoying."
  • "It’s pretty closed area, it feels cramped."

Value for Money

Pros:

  • "Had a cake and a latte machiato for less than 5 pounds, both delicious."
  • "prices are very reasonable (especially for London!)"
  • "The price is also very reasonable at £2.10 for the plain croissant when I bought it."
  • "great selection of reasonably priced options on the menu."
  • "very reasonably priced."
  • "The food is excellent, good sized healthy portions for very reasonable prices."
  • "Great food, delicious cakes and croissants for a good price!"

Cons:

  • "Charged me for a flat white, but made me half a latte!"
  • "Not cheap but it is in an expensive area."
  • "I paid 8£ for a cheesecake and Americano coffee, coffee by the way is average nothing special."
  • "The price point is quite high as those two cost £11 but it is worth it."
  • "These cakes are over priced."
  • "Breakfast cost was ok, but the “panini” and “focaccia” are pricy!"
  • "The Millefoglie was not fresh, and also these cakes are over priced."

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