Summertown Dental and Implants Reviews Summary

Staff and Service

Pros:

• "The staff both reception and health professionals are friendly yet compassionate and professional in their manner."
• "Staff also very friendly and helpful."
• "I really like the attitude of my dentist, nurses and receptionists! I found all of them very helpful, attentive to my needs and problems."
• "The staffs are very friendly. I constantly recommend this dentist to my friends!"
• "Everyone, from the reception staff to the dentists and assistants, is friendly and welcoming and it's a pleasant environment to go into."
• "All staff are very professional and friendly and made my experience a lot better than I had imagined."
• "The entire team is super friendly and outstanding professionals."

Cons:

• "The dentist was mumbling to himself and we couldn't even hear what he talked during the checkup for our daughter."
• "Reception ladies were busying in chatting with themselves / not friendly nor patient with children."
• "However the practice has not only caused me distress but scammed my through and throughout."
• "Money-grabbing crooks trying to con NHS patients into having expensive implants."
• "Sadly this place has gone down hill massively over the last 5 years. They are unhelpful, impatient and incredibly rude."
• "It's an extremely busy little clinic, one of the lady at the front desk was so impatient and rude!"
• "However, the reception staff are unbelievably rude."

Treatment and Results

Pros:

• "I'm really pleased with the replacement filling that Dr Laura De Souza gave me, finding and removing the decay that a previous dentist had missed which resulted in their filling failing twice."
• "I could not be happier with the service provided. I required a front tooth implant, and I wanted Invisalign treatment before my wedding day. Dr Dhami successfully managed to combine both treatments, and the results have been fantastic."
• "Dr Dhami is the most competent and trustworthy dentist I have met."
• "I am so happy with my smile, all of the work has been great."
• "The dental impacts results are of very high quality and of natural appearance with existing teeth."
• "I had Invisalign at this practice. The treatment was quick, easy and there was NO pain whatsoever."
• "Having had recurring problems with my crowns for several years... Dr Dhami was able to repair the damage and fit new implants."

Cons:

• "The only drawback is the entrance door is not disabled friendly, it has two doors with steps."
• "I have to say, this is the worst experience I have ever had from a dental practice. No warmness, not polite, rushing."
• "Do not go to this dentist unless you can afford to pay private, they are not interested in NHS patients at all."
• "The communication has been atrocious considering how much I am paying."
• "Waiting times of months. Won't answer e-mails nor their online booking forms."
• "Also, avoid it if you want a last minute appointment or caring atmosphere as they are only robotically treating the patients as scheduled and show no concern or care beyond that."
• "Extremely bad experience at this clinic. I've had my tooth messed up (which I had to get extracted privately as the damage was irreversible)."

Professionalism and Expertise

Pros:

• "Dr Dhami and his team throughout the process have been professional and at all times I felt comfortable."
• "The care you take during surgery you never hurt me once."
• "Dr Dhami is meticulous and focused on getting the best possible outcome for patients."
• "I have found Andrei to be an extraordinarily skilled and helpful dentist."
• "Dr Vinay however was extremely kind and put both children at ease immediately so we had no more problems."
• "Dr. Dhami clearly demonstrates his exceptional experience, capability and knowledge in this field of treatment."
• "I can completely recommend Dr Dhami and his skills in dental implant surgery."

Cons:

• "Women on the phone was so rude, didn't even let me finish what I wanted to say!"
• "The dentist that treated me today was extremely rude and unpleasant."
• "Been to another dentist since and what a difference in the treatment been given they could have given the same but made it clear to him they wanted more money."
• "Definitely avoid it if you want to go for NHS—they are not interested and will waste your time and money."
• "Been with this dental practice for 5 years and been deregistered from this dental practice for apparently missing 3 appointments."
• "On 6 occasions I had appointments cancelled on the day of the appointment."
• "I had my filling done 2 days ago at this clinic. The dentist who did my filling was just alright, but I can clearly tell that she was rushing through it."