Pig & Wheel Reviews Summary

Customer Service

Pros:

• "Staff and owner very friendly, happy and helpful. Service excellent."
• "Owner/Manager made rounds and checked on everything with a friendly chat."
• "Friendly service and a lovely atmosphere."
• "Really welcoming staff lady serving drinks and food was so nice."
• "Staff were very helpful and attentive."
• "The staff were very attentive."
• "Friendly atmosphere and great service from the staff and the host/manager."

Cons:

• "I would not recommend this place to anyone we went somewhere 10 mins down the road where we received lovely customer service and couldn't fault. Avoid this place and that man at all cost he ruined the last day of our holiday and upset all of our family."
• "When we complained the manager was so rude and arrogant."
• "Poor customer service stay well clear!!!!!!"
• "Didn’t even get a chance to try the food, Didn’t book, just popped in on the off chance, greeted at the bar by a polite waitress, to be rudely interrupted and told basically shouted at to sit down and wait by a older gentleman… so rude customer service left."
• "Absolutely disgusting experience here. The older gentleman behind the bar was extremely rude had no customer service."
• "More unpleasant than the terrible food is the owner."
• "Nice staff but unfriendly management."

Food Quality

Pros:

• "Food was beautiful. Hands down the best honey roasted parsnips I've ever had."
• "The quality of food is outstanding."
• "Food was amazing and amazing quality of food."
• "Nice simple food cooked with top quality produce."
• "Proper home cooked fayre, very reasonable priced and great table service."
• "The food was plentiful and absolutely delicious."
• "The food was lovely. Each dish was presented very well and tasted delicious."

Cons:

• "Waited more than an hour for the main course."
• "The crusted top cod came out in grease proof paper!!! The paper was so soaked by the tomato sauce that it just stuck to the food."
• "Very poor cut of meat."
• "The salad wasn't washed, there was dirt and grit on the lettuce."
• "Meat very tough and struggled to cut."
• "Had a vegetarian nut roast which was rock hard like a bullet."
• "The food is very poor, the chef clearly isn't a chef henhe was he would have know the basics."

Atmosphere & Setting

Pros:

• "A fabulous restaurant with awesome views of the Mendips."
• "The atmosphere in the bar when we got there was fab and friendly."
• "Such a lovely calming atmosphere."
• "The atmosphere was also very nice - relaxed."
• "The inside of the pub is warm and welcoming and set over two levels with great views from the lower floor."
• "The views from the garden are stunning and we will be back to enjoy more meals here in the future."
• "Absolutely beautiful views that stretched for miles."

Cons:

• "With a table of 4 builders next to us and The Macarena blaring out we decided to move on."
• "Ok for an overnight stop but bring ear plugs."
• "The bed was very hard and the security light outside the window kept me awake."
• "However on returning to our room we discovered no hot water for a bath."
• "Great potential. Staff lovely but very clinically decorated inside. No atmosphere."
• "The beer garden could use a little attention."
• "The place needs a good clean and some TLC. The food was awful, we both left most of it paid and left."

Value for Money

Pros:

• "Comfortable rooms, with beautiful views, at a very reasonable price."
• "All this came to about £60 for the five of us including drinks."
• "Very good value."
• "The food we had was excellent and reasonably priced."
• "It's really reasonably priced and all the food is sourced as locally as possible."
• "Both were excellently cooked fresh and so tasty very reasonably priced."
• "Great Sunday carvery at a very reasonable price."

Cons:

• "Sadly was not enough parking for the cars and bikes in my party."
• "Price seems high until to eat so don’t be put off by the price."
• "Food was beautiful but drinks are quite expensive."
• "Service was slow, and only 12 people eating at the time."
• "We went lunchtime today to be told it was.closed."
• "Service was slow, and only 12 people eating at the time."
• "Wine was nice but expensive."