Turtle Bay Middlesbrough Reviews Summary

Bottomless Brunch Experience

Pros:

• "Our waitress Meg made sure we were well looked after and kept our cocktails flowing."
• "The cocktails were absolutely incredible really couldn’t recommend this place anymore to anybody."
• "Amazing service very friendly very fast with drinks and food."
• "Fantastic service by Ellie and Meg, our glasses never ran dry. Food was delicious."
• "Grace our waitress’s was gorge! So attentive, was so interested in what we were doing after."
• "Fantastic brunch from first being seated by a lovely young man to the 2 lovely young ladies serving our cocktails."
• "Got served by Grace and oh my god she was so amazing!!! She gave us drink recommendations."
• "Fantastic service as usual, Ellie our server was very attentive and helpful regarding my friends gluten allergy."

Cons:

• "Service was okay, had to ask twice for two separate things."
• "Poor service. Could not get the drinks to us. Only managed 1 cocktail in 1 and 1/2 hours."
• "Very poor, had salt fish fritters, no taste of fish just covered in chillis. Main meal was ribs and chips again ribs covered in sauce and chillis so no taste only sauce."
• "Service was fine. So disappointed with the food."
• "Poor service. Waited 25 minutes after sitting down just to have a drink order taken."

Staff and Service

Pros:

• "Staff are absolutely wonderful very friendly went today for a bottomless brunch and the cocktails were absolutely incredible."
• "Service was incredible. Jamie and Lauren were so lovely."
• "The lovely waitress hope! Very beautiful young lady! Very very very lovely and pleasant."
• "Staff went above and beyond, providing a beautiful array of their cuisine."
• "Grace was lovely, very attentive and efficient honestly this girl deserves a medal."
• "Fantastic service as usual, Ellie our server was very attentive and helpful regarding my friends gluten allergy."
• "Daniel is on a different level when it comes to serving."
• "The staff were very rude to my friends when I visited this establishment last week."

Cons:

• "The staff on duty tried giving us a service charge as we were leaving even though we had done nothing wrong."
• "We were upset and disappointed when we arrived at Middlesbrough turtle bay."
• "The only thing I would say is that picky, less adventurous eaters may find it difficult to find something familiar enough on the menu."
• "Food is inconsistent, the presentation and consistency of the same dish has been different 3 times now."
• "Was given a job interview through optimal skills, went for the interview and was practical given the kitchen porter job then I waited a week and I didn't end up getting a shift."

Food Quality and Variety

Pros:

• "The meals were way better than we had anticipated with a brunch deal and would happily come here again for food or drinks."
• "I ordered the vegan yardbird which was on the brunch menu. It had a sweet sort of honey sauce which went very nicely with the vegan chicken."
• "What amazing food! Simply put especially at lunch the effort from the chefs was clearly there."
• "Food was delicious and cooked really quickly. Drinks were good."
• "The food was also very good, recommend the vegan motherclucker. It’s definitely worth getting spicy fries for a side they are unreal."
• "Food was lovely perfectly cooked. 2 for 1 cocktails were perfectly made large variety of choice."
• "The food was amazing and the service was even better. Hope was so helpful and sweet."
• "Food is very presentable Great taste but far from Caribbean food. Only one option of plantain which is sweet plantain no Yam or Dasheen or a little okra all of which you can find right here in Middlesbrough."

Cons:

• "We go often but today the food was not its usual standard, Ordered 2 Goat Curry’s, they were off the scale spicy."
• "The last time I was here was during university when it was walkabout! The new restaurant however is even nicer, the staff are incredibly friendly and personable and the atmosphere is fantastic also. I found the food to be very nice but my wife said even the macaroni was spicy so maybe one more for the heat lovers!"
• "I'm rarely one to complain, let alone write a review, but the food was terrible, I had the macaroni and cheese and it was microwaved and burnt to the plate, and the dumplings are not dumplings, they are dough balls which were over cooked and tasteless."
• "The food and drinks here are wonderful. The tables are disgusting and I only noticed this after my 1 year old had finished eating. The cleanliness needs desperate attention."
• "Decor and surroundings are great! No draft beer, no bottled beer or cider available. Brought an incorrect drink, then an incorrect main course."