The Greyhound Hotel, Bar & Restaurant Reviews Summary

Location

Pros:

• "Once you come off the motorway, however, you are in beautiful countryside and you are not disturbed by motorway traffic noise."
• "Lovely hotel in a lovely location, 2 minutes from the motorway."
• "The location of the hotel was perfect and has a lovely view of the surrounding countryside."
• "This really is an excellent place to stay en route for Scotland or as a base for visiting Cumbria and Hadrian's Wall away from the rather hectic towns of the Lake District."
• "Nice handy place to break the journey."

Cons:

• "The only downside was the train line running close by and the cockerel."

Rooms

Pros:

• "The rooms were beautiful and really well maintained."
• "Large room. Huge comfortable bed."
• "The rooms were perfect and far too cheap for the price they have set them at."
• "The room was immaculate and beautifully decorated and constructed."
• "The rooms were spacious clean and comfortable."
• "Room lovely, nice comfy bed and nice linen."
• "The room was very spacious and clean, with an en-suite bathroom."

Cons:

• "Also when we arrived in the room, we were unable to have a hot shower as the boiler hadn't been switched on & it takes around 30 minutes to warm up."
• "No hanging facilities for our wedding clothes and 2 bedside tables for 2 adults and 2 children."
• "The room we stayed in was incomplete, missing things like mirrors and hair dryers."
• "Our room seemed fine although nowhere to put our clothes."
• "Half way through my partner getting a shower he was told to stop using the shower as it was leaking through."

Staff & Service

Pros:

• "Staff were really welcoming and the place has a dog friendly area."
• "Staff went out of our way to help us and make our stay memorable."
• "Staff were helpful and kind."
• "Staff are very friendly, polite and most all very welcoming."
• "Bar manager danielle was outstanding excellent service with a happy and friendly greeting."
• "Staff were friendly and very eager to help and hosted a private event very professionally."
• "Staff very friendly and welcoming especially since we had just arrived after walking 18 miles on the Coast to Coast."

Cons:

• "The staff were gossiping with their friends at the bar and ignoring diners."
• "Waited about but no one was in a hurry to take our order so we paid for drinks and left."
• "Went on a Sunday lunchtime when it was busy. Staff appeared not to be able to cope, some of us were served with another tables meal."
• "No one came to say they were running late my friend decided to see if she could hurry anyone along, meal eventually arrived about 2.25pm with no apology for running late and no reason."
• "The male behind the bar was very condescending and bordering rude."
• "Very slow service in the restaurant."
• "On check out any comments from guest in front of us were either dismissed or blame put back on them."

Food & Dining

Pros:

• "Evening meals where to a very high standard and reasonably priced."
• "The food was fantastic both days and everybody said it was some of the best they have ever tasted."
• "Food is good, a little but fancy but still very warming and homely."
• "Have a very good selection of alcoholic refreshments and the food is very good especially the local sourced lamb."
• "Our evening meal was excellent along with our breakfast."
• "The food in the restaurant exceeded expectations and was lovely."
• "The steak and mushroom pie was incredible, light and fluffy pastry that melts in your mouth."

Cons:

• "Disappointed to see two dogs in the breakfast restaurant, which I find totally unnecessary, I have a dog but I don't want to eat my meals with dogs in the restaurant."
• "Our food took an hour and a half to arrive and was badly cooked."
• "Cold chips. Grease laden burger."
• "Meals nothing special."
• "The Sunday meal was lovely returned on Monday and was very disappointed with food."
• "Food was really good as was the service but I was disappointed that they allowed dogs into the dining room while we were there one table had 3 with them."
• "We were recommended a dish (vegetable tag) and it was terrible."

Atmosphere & Decor

Pros:

• "Lovely place modern interior friendly polite staff."
• "Gorgeous modern pub with some rustic touches."
• "Just a beautiful, quirky place."
• "Very tidy, classy, comfortable yet contemporary pub offering tastefully decorated rooms."
• "The decor is awesome, lots of detail and quirky stuff done to a great specification."
• "Lovely unfussy but stylish decor."
• "Really nicely renovated place keeping many features but adding clever modern touches."

Cons:

• "Drab decor."